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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative support capabilities, including effective communication, project management, and proficiency in tools like Jira and Qualtrics. Ability to manage multiple tasks, prioritize effectively, and collaborate with diverse teams while maintaining a customer-service-oriented approach.
Highest-signal resume keywords
Administrative Support ExperienceProject Management Using JiraData Processing in QualtricsExcellent Written and Oral CommunicationAbility to Prioritize and Stay Organized
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Invoice ProcessingErrata CoordinationSpreadsheet PreparationDocument Routing via DocuSignContract PreparationSurvey ProgrammingTask OwnershipDeadline Management
Soft Skills
Collaborative MindsetCustomer-Service OrientationProblem-Solving AbilityCan-Do AttitudeTeam Spirit
Tools & Technologies
JiraQualtricsDocuSignThird-Party Management Tool
Industry Keywords
High School EditorialAdministrative SupportCross-Functional CollaborationVendor ManagementMarket Research
About the role
Key responsibilities & impact- Provide administrative support to High School Editorial team members
- Work closely with the full-time Administrative Coordinator
- Facilitate interactions with Accounts Payable, Finance, Legal, Marketing, authors, vendors, freelancers, and educators
- Communicate proactively across teams to gather information, answer questions, and resolve problems
- Coordinate and process errata
- Code and process invoices
- Order payments for authors and vendors
- Order gift cards and payments for market research participants
- Prepare manuscripts for turnover into Production
- Create Jira tickets to facilitate project management
- Prepare and update spreadsheets, logs, and tracking documents
- Program surveys and process results data in Qualtrics
- Prepare request documents for contracts and agreements
- Route documents through DocuSign
- Onboard and maintain contractors via a third-party management tool
- Perform other administrative tasks as required
Requirements
What you’ll need- High school diploma required; college degree preferred
- Willingness to commit to the role for a minimum of six months
- Experience providing administrative support in an office environment
- Experience in a deadline-driven job with deliverables
- Ability to oversee multiple tasks simultaneously, prioritize appropriately, stay organized, communicate progress, and meet deadlines
- Excellent written and oral communication skills
- Ability to interact professionally with internal teams, cross-functional partners, and external clients or customers
- Collaborative, customer-service-oriented mindset
- Highly focused and productive, with a can-do attitude and team spirit
- Motivated to take ownership of tasks and solve problems with minimal direction
- Enthusiasm for using new technology systems, AI, new processes, and new ways of working
- Please include a cover letter with your application
Benefits
Comp & perks- 15–20 hours per week
- Six-month contract with possible extension based on volume of work and performance
- Remote work arrangement
