Macmillan

Product Designer

• Design digital ads, newsletter/email templates, and promotional graphics
• Maintain, evolve, and enforce brand guidelines across customer touchpoints
• Stage and photograph prototypes and finished books for promotional graphics and the website
• Design organic social media content for Instagram, TikTok, and YouTube, including static graphics, motion design, and video overlays
• Produce print materials such as merchandise and packaging
• Collaborate with editorial, marketing, and art teams from concept through execution
• Organize and maintain the team’s digital asset library, templates, and design files
• Collaborate with stakeholders on product look and feel, including illustration style, typography, layouts, covers, icons, and infographics
• Make design corrections, mockups, and typesetting changes
• Maintain promotional PowerPoint decks and the internal database
• Design shipper boxes and packaging and prepare print-ready files

Manager, Design – Marketing

Director

• Lead the frontlist production team for the Feiwel & Friends, Henry Holt, and Godwin Books imprints, plus Conversions for MCPG
• Coach and support production managers while managing a list of 40–45 titles annually
• Oversee production of picture books, chapter books, novelty books, and graphic novels
• Liaise with Editorial, Design, Managing Editorial, and Publishers
• Own 4-color workflows across the group
• Maintain department-wide workflows, the Safety Testing program, and offsite materials storage
• Supervise production and manufacturing activities including scheduling, prepress, estimating, printing, and binding
• Manage seasonal launch tasks for the team
• Maintain quality standards and oversee vendor management
• Ensure compliance with corporate workflows, procedures, project data entry, vendor contracting, archiving, and project closeout
• Provide editorial with product delivery options and investigate manufacturing options
• Track schedules, budgets, quality, and vendor assignments
• Attend weekly status meetings and coordinate project details and department protocols
• Manage a medium-sized title list through production and manufacturing
• Maintain vendor relationships, negotiate non-contract project prices, evaluate vendor performance, and oversee quality-control reviews and resolutions

Associate Director, Production

Manager

• Develop and execute educator engagement strategies for new and early-lifecycle High School products
• Build networks of educators, district leaders, and early adopters to validate product direction
• Engage educators and districts through one-on-one conversations, advisory activities, product previews, paid pilots, and industry conferences
• Identify emerging market barriers, objections, and competitive pressures
• Develop recommendations to address market barriers and competitive pressures
• Partner with Program Managers on market readiness plans
• Partner with Marketing to validate messaging
• Work with the Teaching & Learning Strategist to connect educator insights with instructional expertise
• Identify and cultivate paid pilots, early adopters, and educator advocates
• Partner with Sales on handoffs
• Track leading indicators of market readiness and engagement
• Provide regular updates to the SVP, High School and key stakeholders
• Build and refine a scalable market readiness and educator engagement framework

Educator Engagement Manager

• Develop and evolve benefits strategy supporting talent attraction, retention, and total rewards
• Conduct benchmarking and market analysis for plan design, funding, and policy decisions
• Partner with brokers and Communications on benefits branding and materials
• Build and manage strategic relationships with benefits vendors and stakeholders
• Monitor vendor performance and service-level compliance
• Lead vendor RFPs, selection, and contract negotiations
• Coordinate retirement plan governance meetings, agendas, records, and minutes
• Monitor regulations and advise leadership on compliance risks and mitigation
• Translate benefits data and process performance into leadership recommendations
• Manage and coach the benefits administrator and part-time benefits coordinator
• Serve as escalation point for complex eligibility, claims, and vendor issues
• Maintain documentation and process guides
• Support HRIS and benefits-platform automation initiatives
• Evaluate automation tools, workflows, and system enhancements
• Direct project management and communications for Open Enrollment, flu shot clinics, and regulatory updates
• Plan targeted wellness events and ensure responsive, knowledgeable, and empathetic support

Senior Manager, Benefits

Editor

• Prepare and format manuscripts, including front matter and tables of contents, for custom publishing projects
• Conduct photo research and compile informational spreadsheets for production tracking
• Proofread manuscripts and course materials for accuracy, consistency, and style compliance
• Track permissions invoices and approvals and provide additional permissions support
• Set up and maintain Jira tickets for project management and status tracking
• Support ePub publication by reviewing and testing ePub files
• Create online assessment questions and test banks
• Compile PDF eBook files and review courseware for quality assurance
• Distribute ISBNs and update reports and tracking documentation
• Collaborate with the Custom Solutions team to keep projects on schedule and audience-ready

Editorial Assistant

Content Marketing Manager

• Coordinate file fulfillment requests, including international requests, and locate content files as needed
• Manage relationships with Electronic File Request vendors to ensure timely and accurate delivery
• Conduct DAM archiving quality control, including metadata review and archive board maintenance
• Support vendor review processes tied to digital asset management
• Coordinate the copyright registration process, including deposit copy management and end-to-end tracking
• Assist with business support tasks such as content reports and errata documentation
• Support litigation-related work, including file gathering and copyright research
• Assist with CMS collection management to support common stakeholder searches
• Provide Coursera support by pulling relevant data and content files
• Deliver accurate file fulfillment tracking, DAM archive QC reports, copyright registration tracking, business and litigation support documentation, and CMS/Coursera data support

Content Systems & Copyright Operations Contractor

Paralegal

• Assist in drafting, updating, and reviewing company handbooks, multi-state employment policies, code of conduct updates, and standard operating procedures
• Draft, tailor, and track standardized and custom employment agreements and severance and release agreements
• Serve as the primary point of contact for third-party subpoenas, employment record requests, and agency inquiries
• Coordinate responsive document collection and redacting
• Assist in-house counsel and outside defense counsel with employment claims and EEOC/state agency charges
• Manage litigation holds, e-discovery collection, and document productions
• Assist in-house counsel with workplace investigations
• Coordinate interview logistics, take detailed investigation notes, compile evidence files, and organize final reports
• Review engagements to assess proper worker classification under federal, state, and local legal tests
• Maintain worker classification documentation and records
• Conduct legal research on statutory, regulatory, and case law developments regarding wage and hour regulations, leave laws, and labor and employment compliance

Paralegal – Employment Law

Benefits Coordinator

• Monitor UKG benefits interfaces daily to identify and resolve data discrepancies or failed transmissions
• Monitor the Benefits Mailbox and respond to or route employee inquiries
• Review and process monthly vendor billing statements for accuracy against enrollment data
• Reconcile billing discrepancies with vendors and coordinate timely resolution and payment
• Maintain organized billing records to support audits and month-end close
• Upload and reconcile employee eligibility files to Headspace
• Upload and reconcile employee eligibility files to Scripta
• Support Open Enrollment coordination and communication
• Support year-end data validation
• Provide compliance support
• Complete other ad hoc benefits projects as needed

Benefits Coordinator, Contractor, Part-Time

Project Manager

• Coordinate and manage production workflows for self-paced online learning content
• Maintain project setup, task creation, checklist tracking, and course timelines
• Track workflow progress and resolve blockers by maintaining Jira tickets, subtasks, and task statuses across multiple courses
• Facilitate content-processing operations across lecture slides, credited images, ePUB workflows, and delivery handoffs
• Document production schedules, project materials, and status reports
• Organize production calls, prepare agendas, distribute follow-up action items, and maintain cross-functional stakeholder communication
• Support vendor onboarding efforts, external partner coordination, and related operational documentation
• Identify workflow pain points, recommend process refinements, and support system automation initiatives
• Deliver configured and maintained Jira boards, course task lists, and production timelines
• Prepare and deliver content-processing assets, including slides, credited images, and ePUB files
• Distribute meeting agendas, action-item recaps, vendor onboarding documentation, and project status reports
• Document process refinements and pain-point assessments for process automation and operational continuity

Project Manager, eLearning/Online Learning Platform

Sales Development Rep

• Own and close sales opportunities under the small-deal threshold, from qualification through final execution
• Craft and run personalized, multi-channel outreach campaigns using email, video, phone, and physical mail
• Maintain regular outreach to keep every account active and prevent relationships from going cold
• Partner with senior sales representatives and marketing to align outreach with broader sales goals
• Use generative AI and modern sales tools for research, messaging, and prospecting
• Uncover new pipeline opportunities using government spend data and district overlays
• Test outbound tactics such as personalized video and automated cadences
• Maintain clean and accurate Salesforce data
• Run regular pipeline reviews to identify deals at risk
• Direct contractor support for specialized outreach or administrative work

Sales Development Representative

Sales Operations Manager

• Coach new representatives in the field through on-campus observation and personalized growth plans
• Own the Year 1 Journey end to end, designing and updating training from day one through the first year, sequenced against the academic buying cycle
• Use AI tools and sales activity data to identify skill gaps and organizational trends
• Turn findings into just-in-time training content
• Lead the mentor program and coach mentors to provide consistent support
• Coordinate regular mentor calls
• Own product and skills certification standards in partnership with L&D and Product Marketing
• Partner with Regional Managers on each new representative's progress and development
• Serve as the organization's expert on sales enablement tools and their use at Macmillan
• Report to the VP of Sales

Sales Enablement, Field Trainer

Sales

• Partner directly with academic faculty to secure institutional subscriptions to digital learning products
• Shape teaching and learning at leading international institutions
• Own the full sales cycle across a portfolio of strategic accounts, from prospecting through onboarding
• Win new business through consultative selling
• Grow existing accounts through proactive renewal management
• Contribute directly to revenue growth
• Collaborate with the sales team toward shared team targets and goals
• Conduct outreach and relationship-building primarily through remote digital channels
• Use digital engagement tools and techniques
• Travel to strategically selected events and meetings to help close high-value deals
• Build strong internal relationships across different business functions
• Respond to changing market opportunities
• Work across international markets, including the UK, Africa, ANZ, Europe and the Middle East