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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing complex project workflows and coordinating multi-team deliverables, with a strong focus on process documentation and operational improvement. Proficient in utilizing project management tools like Jira to track progress and facilitate communication among stakeholders.
Highest-signal resume keywords
Project Workflow ManagementJira ProficiencyProcess DocumentationVendor CoordinationOperational Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementWorkflow AutomationContent ProcessingTask TrackingAsset Management
Soft Skills
Organizational SkillsAttention to DetailWritten CommunicationVerbal CommunicationProblem Solving
Tools & Technologies
JiraEPUBProject Tracking Tools
Industry Keywords
Digital ContentPublishingEducational ContentEdtech Workflows
About the role
Key responsibilities & impact- Coordinate and manage production workflows for self-paced online learning content
- Maintain project setup, task creation, checklist tracking, and course timelines
- Track workflow progress and resolve blockers by maintaining Jira tickets, subtasks, and task statuses across multiple courses
- Facilitate content-processing operations across lecture slides, credited images, ePUB workflows, and delivery handoffs
- Document production schedules, project materials, and status reports
- Organize production calls, prepare agendas, distribute follow-up action items, and maintain cross-functional stakeholder communication
- Support vendor onboarding efforts, external partner coordination, and related operational documentation
- Identify workflow pain points, recommend process refinements, and support system automation initiatives
- Deliver configured and maintained Jira boards, course task lists, and production timelines
- Prepare and deliver content-processing assets, including slides, credited images, and ePUB files
- Distribute meeting agendas, action-item recaps, vendor onboarding documentation, and project status reports
- Document process refinements and pain-point assessments for process automation and operational continuity
Requirements
What you’ll need- Demonstrated ability to manage complex project workflows and track multi-team deliverables across varied stakeholders
- Strong organizational skills and acute attention to detail
- Proven capability in written and verbal communication, with an ability to coordinate clearly across internal teams and external vendors
- Ability to work independently, identify operational blockers, adapt to evolving processes, and maintain project momentum
- Preferred: Demonstrated experience supporting digital content, publishing, educational content, or edtech workflows
- Preferred: Hands-on familiarity with Jira or similar project management tracking tools
- Preferred: Experience creating process documentation, managing asset workflows, or supporting workflow automation and operational improvement initiatives
- Preferred: Experience coordinating external vendors or partner deliverables
