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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in benefits strategy development, compliance management, and vendor relationship management, with a strong focus on analytical problem-solving and project management. Proficient in benefits administration systems and automation tools to enhance operational efficiency.
Highest-signal resume keywords
Benefits Strategy DevelopmentBenefits Compliance KnowledgeVendor ManagementProject ManagementAnalytical Problem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Benefits StrategyPlan DesignMarket BenchmarkingBenefits Administration SystemsRegulatory ComplianceData AnalysisProject ManagementVendor RFPsContract NegotiationAutomation Tools
Soft Skills
CommunicationStakeholder ManagementCoachingEmpathyProblem-Solving
Tools & Technologies
HRISBenefits-Platform AutomationFile FeedsIntegration Technologies
Certifications & Qualifications
Bachelor's DegreeCEBSCBPSHRM
Industry Keywords
Benefits ManagementTotal RewardsTalent AttractionRetentionVendor PerformanceOpen EnrollmentWellness Events
About the role
Key responsibilities & impact- Develop and evolve benefits strategy supporting talent attraction, retention, and total rewards
- Conduct benchmarking and market analysis for plan design, funding, and policy decisions
- Partner with brokers and Communications on benefits branding and materials
- Build and manage strategic relationships with benefits vendors and stakeholders
- Monitor vendor performance and service-level compliance
- Lead vendor RFPs, selection, and contract negotiations
- Coordinate retirement plan governance meetings, agendas, records, and minutes
- Monitor regulations and advise leadership on compliance risks and mitigation
- Translate benefits data and process performance into leadership recommendations
- Manage and coach the benefits administrator and part-time benefits coordinator
- Serve as escalation point for complex eligibility, claims, and vendor issues
- Maintain documentation and process guides
- Support HRIS and benefits-platform automation initiatives
- Evaluate automation tools, workflows, and system enhancements
- Direct project management and communications for Open Enrollment, flu shot clinics, and regulatory updates
- Plan targeted wellness events and ensure responsive, knowledgeable, and empathetic support
Requirements
What you’ll need- 8+ years of experience in benefits management, spanning benefits strategy/plan design and hands-on program administration
- Experience in benefits or a related field at a mid- to large-size employer
- Ability to develop benefits strategy, including market benchmarking and plan design
- Working knowledge of benefits compliance and regulatory requirements
- Understanding of benefits administration systems, file feeds, and integration technologies
- Strong analytical, problem-solving, and project management skills
- Strong communication and stakeholder management skills
- Bachelor's degree required
- CEBS, CBP, and SHRM designations are a plus
- Prior benefits brokerage experience is a plus