Account Director

Mad Fish Digital

. Build and maintain trusted relationships with senior and executive client stakeholders .

Posted 11/4/2026full-timePortland • Oregon • United StatesLead💰 $108,000 - $125,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building and maintaining client relationships, translating performance data into actionable insights, and leading integrated marketing strategies. Proficient in managing account profitability, delivering cohesive solutions, and mentoring team members in a fast-paced environment.

Highest-signal resume keywords

Agency Account LeadershipB2B Technology ExperienceBrand And Performance Marketing StrategyEffective Organization SkillsProactive Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Integrated Marketing ServicesPerformance Data AnalysisMarketing Trends ApplicationAccount Health MonitoringRevenue ProjectionsScope ManagementKPI Setting And ReportingPitch DevelopmentClient Solutions DeliveryInsight-Driven Recommendations

Soft Skills

Relationship BuildingDecisive LeadershipEffective Escalation JudgmentTeam MentoringInclusive Team Environment

Industry Keywords

Integrated Agency DynamicsClient StakeholdersCreative ServicesChannel StrategyCampaign Performance DataClient BudgetsStakeholder EngagementMarketing Best PracticesFast-Moving ProjectsCompeting Priorities

About the role

Key responsibilities & impact

Build and maintain trusted relationships with senior and executive client stakeholders
Understand client businesses, audiences, challenges, pain points, and blind spots to identify opportunities
Connect integrated marketing services and deliver cohesive client solutions
Apply marketing trends, emerging technologies, and best practices across brand, creative, media, and performance marketing
Translate performance data into recommendations for marketing and executive-level stakeholders
Monitor account health and major workstreams, aligning client expectations, agency commitments, and delivery plans
Partner with Account Leads and Producers to address risks, resolve escalations, and navigate value, impact, and growth discussions
Identify opportunities aligned with client budgets and goals
Develop and pitch marketing plans, proposals, and SOWs
Set and deliver account KPIs and report performance, risks, and results to the Head of Client Services
Own revenue projections, account profitability, and scope management
Collaborate with Creative, Channel, and Production leaders on service strategies
Use brand research and campaign performance data to provide narratives and actionable insights
Mentor team members and support hiring efforts
Foster an enthusiastic, inclusive, and solutions-oriented team environment

Requirements

What you’ll need

Deep experience as agency account leader with a background in integrated agency dynamics and processes
B2B technology industry experience is preferred
Effective organization skills with the ability to manage competing priorities across fast-moving projects and initiatives
Proactive, decisive leadership with accountability and effective escalation judgment
Ability to build trusting relationships with teammates and stakeholders and guide them to successful outcomes
Ability to speak credibly across brand strategy, creative, and channel
Proven experience identifying opportunities and leading teams in developing compelling, insight-driven pitches tailored to clients’ businesses, industries, and audiences that increase scope and revenue
Fluency in brand and performance marketing strategy and tactics
Ability to speak the technical language of strategists across a variety of creative and marketing services and translate it for clients and executives

Benefits

Comp & perks

100% Company-paid Healthcare: Comprehensive Medical, Dental, and Vision coverage with a fully funded plan option for employees
Unlimited PTO
Paid holidays
Annual Holiday Closure: The office closes for a week at the end of the year
Retirement Contributions: A 3% company contribution to your 401(k), no match required
Paid Parental Leave: Up to 6 months of flexible family leave
Remote-work Friendly: Flexible remote work options to support temporary travel plans
Professional Development Budget: An annual budget for self-led growth opportunities