Library Services Assistant

Madison Area Technical College

. Provide front-line, student-centered support to online and walk-in students .

Posted 10/12/2026part-timeWatertown • Wisconsin • United StatesJuniorMid-Level💰 $21 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in academic library services, circulation procedures, and reference best practices while providing exceptional customer service and support for digital literacy skills development. Proficient in managing multiple processes and effectively communicating with diverse populations in a fast-paced environment.

Highest-signal resume keywords

Academic Library ServicesLearning Management SystemsDigital Literacy Skills DevelopmentCustomer ServiceAcademic Research Methods

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Circulation ProceduresReference Best PracticesLibrary DatabasesIntegrated Library SystemsInformation Literacy Principles

Soft Skills

Effective CommunicationPositive EngagementProblem SolvingCustomer Service SkillsAbility to Manage Multiple Processes

Tools & Technologies

Videoconferencing ProductsProductivity SoftwareLibrary Management SystemsCourse Software

Industry Keywords

Academic TechnologiesDigital ResourcesInformation LiteracyQuality Improvement Initiatives

About the role

Key responsibilities & impact

Provide front-line, student-centered support to online and walk-in students
Assist with circulation, academic research, technology troubleshooting, wayfinding and access to digital and physical resources
Provide para-professional support to librarians, Student Achievement Centers and special projects
Provide research and academic technology support to develop students’ information and digital literacy skills
Troubleshoot learning management systems, student accounts, software, equipment and videoconferencing tools
Assist with access to and circulation of physical and digital library resources, including checkouts, returns, interlibrary loans, deliveries and equipment loans
Uphold policies, resolve space usage concerns and maintain resource and equipment availability
Support marketing, event planning and promotional materials
Contribute to planning, implementation and evaluation of projects and quality improvement initiatives
Perform other related duties supporting efficient division operations and institutional objectives

Requirements

What you’ll need

Associate degree or equivalent relevant work experience
0–2 years of relevant professional work experience
Knowledge of academic library services, circulation procedures and reference best practices
Knowledge of academic technologies, including learning management systems, course software, library management systems, productivity software, equipment and videoconferencing products
Skill in developing information and digital literacy skills with users of varying abilities, backgrounds and experience levels
Knowledge of academic research methods and information literacy principles
Skill in using library databases, digital resources and integrated library systems
Ability to manage multiple processes, meet deadlines and maintain accuracy in a fast-paced environment
Ability to provide effective customer service and resolve concerns
Skill in engaging positively with all populations and communities
Skill in effectively and respectfully communicating with others
Must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout employment
Resume and cover letter required

Benefits

Comp & perks

Part-time schedule of 20 hours per week, 42 weeks per year
Renewable grant-funded position through June 30, 2027, expected to be renewed
Supportive and inclusive learning and work environment