Library Services Assistant

Madison Area Technical College

. Provide front-line, student-centered support to online and walk-in students .

Posted 10/12/2026part-timeReedsburg • Wisconsin • United StatesJuniorMid-Level💰 $21 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in academic library services, circulation procedures, and reference best practices while providing exceptional student-centered support. Proficient in academic technologies and skilled in developing information and digital literacy skills across diverse user populations.

Highest-signal resume keywords

Academic Library ServicesLearning Management SystemsInformation Literacy Skills DevelopmentCustomer ServiceDigital Resource Access

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Circulation ProceduresAcademic Research MethodsLibrary DatabasesIntegrated Library SystemsTechnology TroubleshootingVideoconferencing ToolsProductivity SoftwareDigital Literacy SkillsEvent PlanningQuality Improvement Initiatives

Soft Skills

Effective CommunicationCustomer EngagementProblem SolvingTeam CollaborationAdaptability

Tools & Technologies

Library Management SystemsCourse SoftwareVideoconferencing ProductsDigital ResourcesAcademic Technologies

Certifications & Qualifications

Associate Degree or Equivalent Experience

Industry Keywords

Student SupportAcademic TechnologiesInformation LiteracyResearch SupportResource Management

About the role

Key responsibilities & impact

Provide front-line, student-centered support to online and walk-in students
Support daily library operations, including circulation, academic research, technology troubleshooting, wayfinding and access to digital and physical resources
Provide para-professional support to librarians, Student Achievement Centers and special projects
Provide research and academic technology support to develop students’ information and digital literacy skills
Troubleshoot learning management systems, student accounts, software, equipment and videoconferencing tools
Assist with physical and digital resource access and circulation, including checkouts, returns, interlibrary loans, deliveries and equipment loans
Uphold policies, resolve space usage concerns and maintain availability of resources and equipment
Assist with marketing, event planning and promotional materials
Contribute to planning, implementation and evaluation of student support quality-improvement initiatives
Perform other related duties supporting efficient division operations and institutional objectives

Requirements

What you’ll need

Associate degree or equivalent relevant work experience
0–2 years of relevant professional work experience
Knowledge of academic library services, circulation procedures and reference best practices
Knowledge of academic technologies, including learning management systems, course software, library management systems, productivity software, equipment and videoconferencing products
Skill in developing information and digital literacy skills with users of varying abilities, backgrounds and experience levels
Knowledge of academic research methods and information literacy principles
Skill in using library databases, digital resources and integrated library systems
Ability to manage multiple processes, meet deadlines and maintain accuracy in a fast-paced environment
Ability to provide effective customer service and resolve concerns
Skill in engaging positively with all populations and communities
Skill in effectively and respectfully communicating with others
Resume and cover letter required
Must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout employment
Madison College does not offer H-1B or other work authorization visa sponsorship

Benefits

Comp & perks

Part-time schedule: 20 hours per week, 42 weeks per year
Renewable grant-funded position through June 30, 2027, with expected renewal
3-day work schedule
Madison College employee benefits and compensation guidelines may apply to current employees