Fraud Analyst

Magic, Inc

. Review high-risk cases involving complex or sensitive situations .

Posted 10/7/2026full-timeRemote • PhilippinesMid-LevelSenior💰 $7 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in fraud analysis and risk management, with a strong ability to make independent decisions regarding high-risk orders and accounts. Proficient in utilizing fraud review tools and platforms to identify patterns and trends while ensuring a secure customer experience.

Highest-signal resume keywords

Fraud AnalysisRisk ManagementPattern RecognitionFraud Review ToolsChargeback Handling

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Fraud AnalysisRisk ManagementPattern RecognitionData-Driven AnalysisChargeback HandlingIndependent Decision MakingE-Commerce ExperienceConsumer Packaged Goods ExperienceSubscription Business ExperienceDirect-To-Consumer Business Experience

Soft Skills

Strong Communication SkillsEmpathyDiscretionCollaboration

Tools & Technologies

Shopify Fraud AnalysisStripe RadarSignifydRiskified

Industry Keywords

Fraud SpecialistFraud AnalystHigh-Risk OrdersSensitive SituationsRisk-Mitigation Protocols

About the role

Key responsibilities & impact

Review high-risk cases involving complex or sensitive situations
Independently approve, cancel, or escalate flagged orders and accounts
Support confidential reviews of account activity
Uphold internal policies and risk-mitigation protocols
Apply judgment in gray-area cases and document decisions clearly
Identify fraud patterns and trends, including multiple accounts, suspicious payment or shipping details, and promo or referral abuse
Contribute to safeguards protecting the customer community
Monitor suspicious activity during product launches and promotions
Handle sensitive customer interactions with discretion and empathy
Collaborate with the wider team to resolve sensitive situations and uphold community trust
Improve risk evaluation, protection systems, and workflows
Help create a secure customer experience across the platform
Complete a 2-week paid training program covering fraud policies, review protocols, tools, and workflows

Requirements

What you’ll need

Proven experience as a Fraud Specialist or Fraud Analyst, with hands-on review of high-risk orders and accounts
Experience making independent fraud decisions, such as approve, cancel, or escalate
Strong written and verbal communication skills in English
Ability to work a flexible schedule, including non-standard hours, to support 24-hour coverage
Experience with fraud review tools and platforms such as Shopify fraud analysis, Stripe Radar, Signifyd, Riskified, or similar
Chargeback and dispute handling experience
Pattern recognition and data-driven analysis
Computer with at least 8GB RAM and Intel i5/AMD Ryzen 5 processor or higher
Internet speed of at least 40MBPS
Headset with extended noise-cancelling microphone and webcam
Back-up computer and internet connection
Quiet, dedicated workspace at home
Reliable internet connection
Own computer with Intel Core i5 or similar/higher
Ability to work 40 hours per week
E-commerce or consumer packaged goods (CPG) experience preferred
Subscription or direct-to-consumer (DTC) business experience is a plus

Benefits

Comp & perks

2-week paid training program covering the client's fraud policies, review protocols, tools, and workflows
Remote work arrangement
No benefits package included