Magic, Inc

Product Operations

• Operate, stress-test, and quality-check cutting-edge AI tools and LLM-based systems
• Reproduce edge cases, capture logs/screens, write clear reproduction steps, and file/track tickets in Shortcut (Clubhouse)
• Validate fixes and run smoke/regression tests before and after deployments
• Provide structured, actionable feedback to the Head of Engineering and product/engineering teams
• Collect and synthesize feedback from assistants/users into prioritized improvements
• Critique internal software and propose data-backed workflow and UX enhancements
• Triage broken workflows, diagnose likely failure points, and collaborate with engineers on root causes
• Consolidate deployment updates and confirm production changes behave as expected
• Design lightweight test plans for ambiguous features and track outcomes through resolution
• Manage and organize the Head of Engineering’s to-do list and drive follow-through across a 30+ person team
• Maintain and optimize work queues and surface priorities
• Handle calendar management via AI tools and coordinate with stakeholders
• Build scalable processes, streamline task flows and handoffs, and reduce repeated failure modes
• Leverage AI productivity tools to automate routine steps and increase throughput

AI Product Operations Specialist

• Operate, stress-test, and quality-check AI tools and LLM-based systems
• Reproduce edge cases, capture logs/screens, document reproduction steps, and track tickets in Shortcut (Clubhouse)
• Validate fixes and run smoke/regression tests before and after deployments
• Provide structured feedback to the Head of Engineering and product/engineering teams
• Collect and synthesize user feedback into prioritized improvements
• Critique internal software and propose data-backed workflow and UX enhancements
• Triage broken workflows, diagnose likely failure points, and collaborate with engineers on root causes
• Consolidate deployment updates and confirm production changes behave as expected
• Design lightweight test plans and track outcomes through resolution
• Manage and organize the Head of Engineering’s to-do list and drive follow-through across a 30+ person team
• Maintain work queues and surface priorities
• Handle calendar management via AI tools and coordinate with stakeholders
• Build scalable processes, streamline task flows and handoffs, and reduce repeated failure modes
• Leverage AI productivity tools to automate routine steps and increase throughput

Community Manager

• Own day-to-day community engagement across Reddit, X, TikTok, Instagram, YouTube, and Discord
• Respond, react, and keep conversations active across all platforms
• Monitor and moderate community spaces, review reports, and enforce community guidelines
• Surface fan feedback and direct-message requests to customer service
• Connect the Discord beta community with the QA team
• Capture and report bug reports, sentiment, and player feedback to QA and Engineering in real time
• Track trending topics, memes, and cultural moments relevant to the game
• Flag content opportunities to the content team
• Collaborate on post ideation and content creation for each platform
• Play the game regularly to stay fluent in its mechanics, culture, and community in-jokes
• Represent the community’s voice authentically across platforms and interactions

Executive Assistant

• Use Claude and Claude Code/CLI to summarize vendor PDFs, pitch decks, and deal flow into actionable recommendations
• Maintain NotebookLM as the organization's source of truth and knowledge base
• Refine and run Claude skills/workflows and implement modest automations and agent workflows
• Manage the Founder's calendar end-to-end, including booking, rescheduling, time protection, conflict flagging, and meeting buffers
• Coordinate fellowship and cohort logistics across time zones
• Triage the inbox, draft or handle routine responses, and route items appropriately
• Track Founder-specific open threads and surface a concise daily list
• Draft follow-up emails within 24–48 hours in the Founder's voice
• Maintain contact logs and track open relationship loops through closure
• Prepare pre-meeting notes and process meeting recordings/transcripts into action items
• Track meeting commitments and follow-through
• Run exit interviews and summarize feedback with recommendations
• Track event registrations/RSVPs and flag capacity or logistics issues
• Support fellows/cohort pipeline activities, including kickoff scheduling, applicant follow-up, and onboarding logistics
• Handle research, document preparation, presentations, expense reminders, recurring deadlines, and planning-document comments

Executive Assistant – Freelance

Copywriter

• Write, edit, and maintain standardized messaging, templates, and communications across internal and external channels
• Audit and refine templates for structure and AI automation ingestion
• Draft messaging architectures for product launches, service expansions, and operational updates
• Organize and version content for human teams and automated systems
• Write and update client guides for delegating to and managing remote Executive Assistants
• Identify client content gaps and build self-serve resources
• Maintain consistent formatting and structure across resources
• Draft and revise transactional email copy and automated messaging triggers
• Partner with marketing, product, and operations teams to maintain consistent tone
• Guard the brand’s professional, efficient, tech-forward, human voice
• Review team-drafted and AI-generated content for voice, clarity, and accuracy
• Provide feedback and prompt refinements
• Maintain and scale the dynamic content style guide and usage guidelines
• Translate policy, product, or automation changes into internal reference documents and summary guides
• Support content rollouts with announcement materials and quick-reference guides

Copywriter – Freelance

Supply Chain

• Maintain regular communication with suppliers via WeChat and email regarding production timelines, order status, delays, and issue resolution
• Ask specific follow-up questions and obtain actionable supplier updates
• Determine whether tasks should move to production, procurement, or another stage
• Follow up on approximately 5–15 active purchase orders per supplier each week
• Track supplier deposits, balance payments, payment schedules, and due dates
• Coordinate with finance to ensure accurate and timely supplier payments
• Potentially create or edit purchase orders after training
• Monitor projects from development through production and delivery
• Monitor the project board, including tasks, assignees, priorities, deadlines, and status
• Review task activity and determine appropriate next steps
• Update PMS, PLM, ERP, ClickUp, spreadsheets, and inventory management systems
• Update or trigger project and task statuses across systems
• Identify delayed projects, missing information, unresolved issues, and blockers
• Escalate significant issues or delays to the appropriate decision-maker
• Provide a clear, concise daily morning summary

Supply Chain Coordinator, Procurement Assistant

Associate

• Answer client inquiries
• Address order issues and product inquiries via the customer interface platform, Facebook, and email
• Track shipments and handle backend shipping inquiries
• Conduct general research
• Update addresses and client information
• Provide outstanding customer support under the close guidance of the CX Lead
• Serve as a bridge between customers and the clinical team

CX Associate – German

Performance Marketing

• Own the strategy, buildout, optimization, and daily management of Google Ads and Microsoft Ads accounts
• Manage and fine-tune tROAS and Maximize Conversion Value automated bidding strategies
• Allocate spend across high-intent search, Performance Max, and Demand Gen channels
• Structure and refine Branded and Non-Branded search campaigns for relevance, quality scores, and efficiency
• Optimize Performance Max campaigns using asset groups, audience signals, negative keyword lists, and placement exclusions
• Scale Demand Generation campaigns across YouTube, Discover, and Gmail using visual and video assets
• Design and execute A/B tests for ad copy, landing pages, creative assets, audience targeting, and bidding targets
• Collaborate with data and analytics teams on conversion value modeling, offline conversion tracking, first-party data integration, and attribution accuracy
• Work with Creative, Copywriting, and Landing Page teams to supply high-performing campaign assets
• Deliver weekly and monthly performance reports covering Spend, Revenue, ROAS, CPA, Conversion Value, and actionable insights to senior leadership

Paid Search Manager

• Own the end-to-end strategy, buildout, optimization, and daily management of Google Ads and Microsoft Ads accounts
• Manage and fine-tune tROAS and Maximize Conversion Value automated bidding strategies
• Balance spend between high-intent search, Performance Max, and Demand Gen channels
• Structure and refine Branded and Non-Branded search campaigns
• Optimize Performance Max campaigns using asset groups, audience signals, negative keyword lists, and placement exclusions
• Scale Demand Generation campaigns across YouTube, Discover, and Gmail
• Design and execute A/B tests for ad copy, landing pages, creative assets, audience targeting, and bidding targets
• Collaborate with data and analytics teams on conversion value modeling, offline conversion tracking, first-party data integration, and attribution accuracy
• Work with Creative, Copywriting, and Landing Page teams to provide high-performing campaign assets
• Deliver weekly and monthly performance reports covering Spend, Revenue, ROAS, CPA, Conversion Value, and actionable insights to senior leadership
• Report to Tyler Rogers

• Own end-to-end strategy, buildout, optimization, and daily management of Google Ads and Microsoft Ads accounts
• Manage and fine-tune tROAS and Maximize Conversion Value bidding strategies
• Allocate spend across high-intent search, Performance Max, and Demand Generation channels
• Structure and refine Branded and Non-Branded search campaigns
• Optimize Performance Max campaigns using asset groups, audience signals, negative keyword lists, and placement exclusions
• Scale Demand Generation campaigns across YouTube, Discover, and Gmail
• Design and execute A/B tests for ad copy, landing pages, creative assets, audience targeting, and bidding targets
• Collaborate with data and analytics teams on conversion value modeling, offline conversion tracking, first-party data integration, and attribution accuracy
• Work with Creative, Copywriting, and Landing Page teams to supply high-performing campaign assets
• Deliver weekly and monthly performance reports covering Spend, Revenue, ROAS, CPA, Conversion Value, and actionable insights to senior leadership
• Collaborate with a US-based team during Eastern Time business hours

• Own the strategy, buildout, optimization, and daily management of Google Ads and Microsoft Ads accounts
• Manage and fine-tune tROAS and Maximize Conversion Value bidding strategies
• Allocate spend across high-intent search, Performance Max, and Demand Gen channels
• Structure and refine Branded and Non-Branded search campaigns
• Optimize Performance Max campaigns using asset groups, audience signals, negative keyword lists, and placement exclusions
• Scale Demand Generation campaigns across YouTube, Discover, and Gmail
• Design and execute A/B tests for ad copy, landing pages, creative assets, audience targeting, and bidding targets
• Collaborate with data and analytics teams on conversion value modeling, offline conversion tracking, first-party data integration, and attribution accuracy
• Work with Creative, Copywriting, and Landing Page teams to provide high-performing campaign assets
• Deliver weekly and monthly performance reports covering Spend, Revenue, ROAS, CPA, Conversion Value, and actionable insights to senior leadership

• Own end-to-end strategy, buildout, optimization, and daily management of Google Ads and Microsoft Ads accounts
• Manage and fine-tune tROAS and Maximize Conversion Value automated bidding strategies
• Allocate spend across high-intent search, Performance Max, and Demand Gen channels
• Structure and refine branded and non-branded search campaigns
• Optimize Performance Max campaigns using asset groups, audience signals, negative keyword lists, and placement exclusions
• Scale Demand Generation campaigns across YouTube, Discover, and Gmail using visual and video assets
• Design and execute structured A/B tests for ad copy, landing pages, creative assets, audience targeting, and bidding targets
• Collaborate with data and analytics teams on conversion value modeling, offline conversion tracking, first-party data integration, and attribution accuracy
• Work with Creative, Copywriting, and Landing Page teams to provide high-performing campaign assets
• Deliver weekly and monthly performance reports covering spend, revenue, ROAS, CPA, conversion value, and actionable insights to senior leadership
• Report to Tyler Rogers

• Own the end-to-end strategy, buildout, optimization, and daily management of Google Ads and Microsoft Ads accounts
• Manage and fine-tune tROAS and Maximize Conversion Value bidding strategies
• Balance spend across high-intent search, Performance Max, and Demand Generation channels
• Structure and refine branded and non-branded search campaigns for relevance, quality scores, and efficiency
• Optimize Performance Max campaigns using asset groups, audience signals, negative keyword lists, and placement exclusions
• Scale Demand Generation campaigns across YouTube, Discover, and Gmail using visual and video assets
• Design and execute A/B tests for ad copy, landing pages, creative assets, audience targeting, and bidding targets
• Collaborate with data and analytics teams on conversion value modeling, offline conversion tracking, first-party data integration, and attribution accuracy
• Work with Creative, Copywriting, and Landing Page teams to provide high-performing campaign assets
• Deliver weekly and monthly performance reports covering spend, revenue, ROAS, CPA, conversion value, and actionable insights to senior leadership

• Own the end-to-end strategy, buildout, optimization, and daily management of Google Ads and Microsoft Ads accounts
• Manage and fine-tune automated bidding strategies, including tROAS and Maximize Conversion Value
• Balance spend across high-intent search, Performance Max, and Demand Gen channels
• Structure and refine branded and non-branded search campaigns for relevance, quality scores, and efficiency
• Optimize Performance Max campaigns using asset groups, audience signals, negative keyword lists, and placement exclusions
• Scale Demand Generation campaigns across YouTube, Discover, and Gmail using visual and video assets
• Design and execute A/B tests for ad copy, landing pages, creative assets, audience targeting, and bidding targets
• Collaborate with data and analytics teams on conversion value modeling, offline conversion tracking, first-party data integration, and attribution accuracy
• Work with Creative, Copywriting, and Landing Page teams to provide high-performing campaign assets
• Deliver weekly and monthly performance reports covering Spend, Revenue, ROAS, CPA, Conversion Value, and actionable insights to senior leadership
• Report to Tyler Rogers

• Own the strategy, buildout, optimization, and daily management of Google Ads and Microsoft Ads accounts
• Manage and fine-tune tROAS and Maximize Conversion Value automated bidding strategies
• Balance spend across high-intent search, Performance Max, and Demand Gen channels
• Structure and refine Branded and Non-Branded search campaigns for relevance, quality scores, and efficiency
• Optimize Performance Max campaigns using asset groups, audience signals, negative keyword lists, and placement exclusions
• Scale Demand Generation campaigns across YouTube, Discover, and Gmail using visual and video assets
• Design and execute structured A/B tests for ad copy, landing pages, creative assets, audience targeting, and bidding targets
• Collaborate with data and analytics teams on conversion value modeling, offline conversion tracking, first-party data integration, and attribution accuracy
• Work with Creative, Copywriting, and Landing Page teams to provide high-performing campaign assets
• Deliver weekly and monthly performance reports covering Spend, Revenue, ROAS, CPA, Conversion Value, and actionable insights to senior leadership
• Manage combined monthly budgets of $225K–$250K+