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Property Management Coordinator
Magic, Inc. Answer tenant calls, emails, and texts within set response times .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in property management, including tenant communication, lease administration, and financial reconciliation. Proficient in using property management platforms and bookkeeping software to ensure efficient operations and compliance with landlord-tenant regulations.
Highest-signal resume keywords
Property Management ExperienceHands-On Use Of Property Management PlatformsWorking Knowledge Of QuickBooks Online Or XeroAdvanced English Proficiency (C1 Or Higher)Experience With E-Signature Tools
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Lease AdministrationBookkeepingTenant ScreeningFinancial ReconciliationMaintenance CoordinationVendor ManagementData ManagementProperty InspectionEmergency EscalationRent Collection
Soft Skills
Professional CommunicationOrganizational SkillsAttention To DetailProblem-SolvingCustomer Service
Tools & Technologies
AppFolioBuildiumRent ManagerYardiTenantCloudQuickBooks OnlineXeroGoogle WorkspaceMicrosoft 365DocuSign
Industry Keywords
Landlord-Tenant RulesFair Housing BasicsProperty TaxLease RenewalsTenant CommunicationMaintenance RequestsRental ApplicationsVendor ContractsMonthly ReportsW-9 Records
About the role
Key responsibilities & impact- Answer tenant calls, emails, and texts within set response times
- Log maintenance requests and send tenant confirmations
- Send rent reminders, late notices, move-in/move-out instructions, and building notices
- Escalate emergencies to the property manager
- Post vacancy listings and respond to prospects
- Schedule showings and coordinate rental applications and screening checks
- Prepare lease agreements for review, e-signature, and follow-up
- Track lease dates, renewals, rents, deposits, and key terms
- Prepare move-in and move-out inspection checklists
- Create work orders, assign vendors, compare quotes, and schedule repairs
- Confirm tenant access and follow up until repairs are resolved
- Maintain vendor contacts, rates, insurance, and license expiration records
- Schedule preventive maintenance
- Record rent payments, late fees, balances, invoices, bills, receipts, and deposits
- Reconcile bank and credit card transactions monthly
- Prepare monthly property income, expense, and net reports
- Collect vendor W-9s and maintain records for 1099s
- Flag unusual charges or missing payments
- Organize tenant, lease, and property files
- Track insurance policies, permits, and property tax due dates
- Manage calendars for showings, inspections, and vendor visits
- Update tenant and unit databases
- Prepare weekly status summaries
- Send monthly owner statements and obtain approval for repairs above set limits
- Answer basic owner questions
Requirements
What you’ll need- Prior property management experience, such as property management, leasing, or real estate admin support
- Hands-on use of at least one property management platform such as AppFolio, Buildium, Rent Manager, Yardi, or TenantCloud
- Working knowledge of QuickBooks Online or Xero and basic bookkeeping (payments, invoices, receipts, reconciliation)
- Understanding of how leases work, including renewals, deposits, late fees, and notices
- Advanced or fluent English (C1 or higher), spoken and written, with a clear, professional phone presence
- Knowledge of Google Workspace or Microsoft 365, especially spreadsheets and shared drives
- Experience with e-signature tools such as DocuSign or Dropbox Sign
- Experience with phone systems such as RingCentral, OpenPhone, or Google Voice
- Working knowledge of tenant screening and US fair housing basics
- Awareness that landlord-tenant rules vary by state
- Computer with at least 8GB RAM and Intel i5/AMD Ryzen 5 processor or higher
- Internet speed of at least 40MBPS
- Headset with extended noise-cancelling microphone and webcam
- Back-up computer and internet connection
- Quiet, dedicated workspace at home
Benefits
Comp & perks- No benefits package included