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Wholesale Operations Assistant
Magic, Inc. Monitor and process orders across wholesale and retail platforms, including Shopify, Faire, and Market Time .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in order processing and fulfillment coordination, with hands-on invoicing experience using QuickBooks. Proficient in managing client relationships and maintaining organized CRM systems while ensuring accurate order tracking across multiple platforms.
Highest-signal resume keywords
Order Processing WorkflowsQuickBooks InvoicingShopify Platform ManagementCRM ManagementCritical Thinking
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order ProcessingInvoicingFulfillment CoordinationCRM ManagementQuickBooksShopifyFaireMarket TimeMicrosoft 365Problem-Solving
Soft Skills
Organizational SkillsProactive Decision-MakingMultitaskingClear Communication
Tools & Technologies
QuickBooksShopifyFaireMarket TimeMicrosoft 365Teams
Industry Keywords
Wholesale Business ModelE-CommerceClient InteractionVendor Management
About the role
Key responsibilities & impact- Monitor and process orders across wholesale and retail platforms, including Shopify, Faire, and Market Time
- Ensure orders progress correctly and flag issues before they become problems
- Generate and manage client and vendor invoices using QuickBooks
- Keep invoicing accurate and up to date across accounts
- Check stock availability and coordinate with the warehouse for smooth fulfillment
- Track fulfillment status and follow up on delays or discrepancies
- Keep the CRM current and organized
- Track client interactions and follow up proactively
- Report to the client via Magic
Requirements
What you’ll need- Demonstrated understanding of the wholesale business model—selling to retailers/importing merchandise for stores—distinct from general e-commerce or customer service experience
- Hands-on invoicing experience, generating invoices for clients and vendors
- Experience with order processing workflows
- Working knowledge of QuickBooks
- Prior experience in an administrative or operational support role
- Comfortable working across Shopify, Faire, Market Time, QuickBooks, and Microsoft 365/Teams
- Strong grasp of order processing and fulfillment coordination
- Organized CRM management and client follow-up
- Proactive and independent, with ability to make decisions without step-by-step direction
- Strong critical thinking and problem-solving skills
- Excellent organizational skills and ability to multitask across platforms
- Clear, professional English communication
- Able to start contributing quickly with minimal training
- Computer with at least 8GB RAM and Intel i5/AMD Ryzen 5 processor or higher
- Internet speed of at least 40MBPS
- Headset with extended noise-canceling mic and webcam
- Back-up computer and internet connection
- Quiet, dedicated workspace at home
- Reliable internet connection
- Own computer with Intel Core i5 or similar or higher operating system
- Availability Monday–Friday, 9 AM–5 PM EDT, 40 hours per week
Benefits
Comp & perks- No benefits package included