Digital Experience Analyst

Magnifi Financial

. Evaluate, measure, and continuously improve Magnifi Financial's member-facing digital experience across consumer, business, treasury management, AI, and self-service channels .

Posted 9/23/2026full-timeRemote • Minnesota • United StatesMid-LevelSenior💰 $63,318 - $94,977 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in optimizing digital banking experiences through data analysis, performance measurement, and strategic recommendations. Proficient in managing digital product lifecycles and collaborating with cross-functional teams to enhance member satisfaction and operational efficiency.

Highest-signal resume keywords

Digital Banking ExperienceAI-Enabled Member Experience OptimizationPerformance Measurement and Reporting FrameworksBusiness Case Development and ROI AnalysisDigital Product Roadmap Prioritization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisUsability AnalysisJourney AnalyticsDigital Product ManagementFinancial Impact AnalysisExperimentation and TestingMember Feedback SynthesisProcess ImprovementDigital Experience ImplementationCompetitive Analysis

Soft Skills

CollaborationStrategic ThinkingCommunicationLeadershipProblem Solving

Tools & Technologies

Reporting DashboardsDigital Banking TechnologyAI ToolsPerformance Measurement ToolsData Analytics Software

Industry Keywords

FintechTreasury ManagementDigital ProductsMember ExperienceFinancial ServicesComplianceInformation SecurityRisk ManagementEmerging TechnologiesPrivacy and Security Regulations

About the role

Key responsibilities & impact

Evaluate, measure, and continuously improve Magnifi Financial's member-facing digital experience across consumer, business, treasury management, AI, and self-service channels
Evaluate and optimize AI-enabled member experiences, including use cases, effectiveness, member interactions, knowledge gaps, and responsible implementation
Own assigned digital experiences and capabilities throughout their lifecycle
Analyze consumer and commercial digital experiences to improve usability, adoption, member satisfaction, operational efficiency, and business outcomes
Own the member insight process by synthesizing quantitative and qualitative data, feedback, journey analytics, and behavioral trends
Establish and monitor performance measures for digital products, enhancements, and strategic initiatives
Develop and maintain reporting frameworks, dashboards, and performance measures
Develop and present business cases, including ROI and financial impact analyses
Lead development and prioritization of the digital product roadmap
Translate insights into business requirements, functional needs, user stories, process improvements, and measurable outcomes
Lead digital experience initiatives from discovery through implementation and post-launch optimization
Lead data-driven testing and optimization using experimentation, usability analysis, member behavior, and performance results
Collaborate with Commercial, Cash Management, Operations, IT, Risk, Compliance, Information Security, Legal, and other stakeholders
Monitor trends in digital banking, payments, fintech, AI, and member expectations; conduct competitive analyses
Manage strategic relationships with digital banking technology vendors
Provide strategic recommendations to the SVP of Digital Banking and Magnifi leadership
Participate in community relations efforts

Requirements

What you’ll need

Bachelor's degree in Business, Marketing, Finance, Data Analytics, User Experience, Communications, Information Systems or a related field, or equivalent experience
Minimum of three years of experience in digital banking, member experience, business analysis, digital products, analytics, financial services, or equivalent knowledge and skills gained from related experience
Experience evaluating and optimizing AI-enabled member experiences
Experience analyzing digital banking, digital account opening, digital lending, treasury management, and AI experiences
Experience with quantitative and qualitative data, member feedback, journey analytics, and behavioral trends
Experience establishing performance measures and developing reporting frameworks and dashboards
Experience developing business cases, ROI, and financial impact analyses
Experience developing and prioritizing digital product roadmaps
Experience translating insights into business requirements, functional needs, user stories, process improvements, and measurable outcomes
Experience leading digital experience initiatives from discovery through implementation and post-launch optimization
Experience with data-driven testing, experimentation, and usability analysis
Experience analyzing commercial and treasury management digital experiences
Experience conducting competitive analyses and monitoring trends in digital banking, payments, fintech, AI, and member expectations
Experience managing digital banking technology vendors
Knowledge of risks related to digital products, emerging technologies, AI, privacy, security, accessibility, and regulatory requirements
Experience providing strategic recommendations based on member insights, digital performance, financial analysis, industry trends, and competitive intelligence

Benefits

Comp & perks

Opportunities for Training and Development
Leadership Development
Job Level Advancement (ability to move up in your position through training and development)
Tuition Reimbursement
32 Hours Volunteer Paid Time Off
Paid Time Off - starting at 4 weeks per year for FT; prorated for PT
Medical
Dental
Vision
Employer paid Life Insurance/AD&D
Employer paid Disability Insurance
Retirement Plan - Employer match up to 4%, eligible for annual profit sharing
Paid Parental Leave
Bonus/Incentive Program
Health and Wellness Programs
Collaborative, friendly work environment
Employee growth and development support
Positive work atmosphere