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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing complex enterprise software implementations while ensuring client satisfaction and effective communication. Proficient in stakeholder management, training delivery, and problem resolution to maximize product value and drive adoption.
Highest-signal resume keywords
Enterprise Software ImplementationClient Relationship ManagementChange ManagementTraining DeliveryStakeholder Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Requirements DefinitionFunctional Specifications ReviewUser TrainingApplication EngineeringProject Management
Soft Skills
Excellent CommunicationInterpersonal SkillsTime ManagementPresentation SkillsFacilitation Skills
Tools & Technologies
MaintainX Product KnowledgeSoftware Adoption Strategies
Certifications & Qualifications
BEng Degree or Equivalent Experience
Industry Keywords
ManufacturingIndustrialMaintenanceOperationsConstruction
About the role
Key responsibilities & impact- Manage complex, multi-phase enterprise software implementations
- Balance cross-functional stakeholders and change management to deliver successful deployments
- Lead customer interactions and communications throughout the implementation lifecycle
- Maximize product value, drive adoption, and ensure long-term customer success
- Serve as client manager during implementation and manage client expectations
- Deliver formal training to client project teams and/or end-users
- Provide knowledge transfer to internal team members
- Demonstrate product, service, and best-practice knowledge
- Track client issues and proactively troubleshoot and resolve problems
- Manage multiple accounts, deadlines, and milestones
- Recommend workflows based on clients’ maintenance, operations, and management needs
- Collaborate with product, sales, account management, and other internal teams
Requirements
What you’ll need- Relevant experience supporting enterprise customers in software implementation, customer onboarding, application engineering, business consulting, maintenance, reliability, operations, engineering, and/or construction
- Experience managing complex implementations and multiple stakeholder groups
- BEng degree or equivalent years of experience
- Experience in manufacturing, industrial, maintenance, or similar space is a benefit
- Excellent communication, presentation, facilitation, time management, and interpersonal skills
- Excellent client relationship skills and ability to manage client expectations
- Understanding of business requirements definition, functional specifications review, user training, and deployment
- Ability to manage multiple priorities in a fast-paced environment while maintaining quality and client satisfaction
- Technology savvy and ability to become an expert in software quickly
- Comfortable working with minimal oversight and tight deadlines
- Ability to learn the MaintainX product within 30 days to advise customers
Benefits
Comp & perks- Bonus
- Potential annual bonus and equity
- Benefits package; U.S. benefits described at benefits.autodesk.com
- Health coverage, retirement, and leave plans (country-dependent)