Mid-Market Account Manager

MaintainX

. Manage a portfolio of business from post-sale handoff through renewal and expansion.

Posted 10/9/2026full-timeRemote • Canada, United StatesMid-LevelSenior💰 CA$160,000 - CA$220,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management and B2B sales, with a strong focus on customer relationship building, revenue growth, and effective communication of data-driven insights. Proficient in managing complex sales cycles and delivering tailored product demonstrations in a fast-paced environment.

Highest-signal resume keywords

Account ManagementB2B Sales ExperienceSalesforce ProficiencyCustomer Relationship BuildingAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales GrowthPipeline ManagementCustomer Satisfaction ReviewsProduct DemonstrationsRevenue Forecasting

Soft Skills

Interpersonal SkillsOrganizational SkillsAdaptabilityAttention to DetailCreative Mindset

Tools & Technologies

SalesforceOutreachZoomInfoSalesloftDiscoverOrg

Industry Keywords

Mid-Market SegmentB2B Sales EnvironmentFacilities Operations SoftwareEntrepreneurial OrganizationsRemote Work Experience

About the role

Key responsibilities & impact

Manage a portfolio of business from post-sale handoff through renewal and expansion.
Engage with and build relationships with mid-market customers.
Identify and pursue expansion opportunities within existing accounts.
Proactively identify customer needs and provide innovative solutions.
Conduct quarterly customer satisfaction reviews and deliver tailored product demonstrations.
Simultaneously manage customer inquiries, demonstrations, proposals, and follow-ups.
Use Salesforce, Outreach, ZoomInfo, and other sales systems.
Accurately manage the pipeline and forecast monthly and quarterly expansion opportunities within +/- 15% accuracy.
Accurately and promptly document customer interactions, contracts, and progress.
Bring an entrepreneurial mindset and contribute to building something new.

Requirements

What you’ll need

At least 4 years of sales experience, including significant experience in account management or a similar role serving the mid-market segment.
Demonstrated ability to grow customer accounts and drive revenue growth in a B2B sales environment.
Ability to successfully lead large-scale projects, understand complex sales cycles, and manage multiple stakeholders.
Strong analytical and presentation skills, with the ability to communicate data-driven insights effectively.
Proven ability to deliver engaging product demonstrations and lead quarterly business reviews.
Adaptability and comfort working in a fast-paced, evolving commercial environment.
Exceptional organizational skills and attention to detail.
Excellent interpersonal skills for building and maintaining strong relationships with customers and internal teams.
A positive, passionate, and creative mindset aligned with the company’s values.
Open-mindedness and a willingness to improve through coaching and learn more about customers’ industries.
Bachelor’s degree or higher, ideally in a relevant field.
Experience with Salesforce, Salesloft, DiscoverOrg, etc. (strongly preferred).
Experience with startups and entrepreneurial organizations (strongly preferred).
Experience with CMMS or facilities operations software (strongly preferred).
Proven success working remotely (strongly preferred).
Legally authorized to work in Canada or the United States.

Benefits

Comp & perks

Competitive salary and significant equity opportunities.
Health, dental, and vision coverage.
401(k) / RRSP enrollment program.
Take the time off you need.
Work alongside people from around the world who embody MaintainX’s values: Intelligent, Humble, Optimistic.
We believe in meritocracy, where ideas and efforts are celebrated publicly.