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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing complex software implementations and client relationships, ensuring successful onboarding and adoption of products. Proficient in stakeholder management, training delivery, and problem resolution while maintaining high client satisfaction.
Highest-signal resume keywords
Software Implementation ManagementClient Relationship ManagementStakeholder EngagementTraining DeliveryBusiness Requirements Definition
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software ImplementationApplication EngineeringBusiness ConsultingUser TrainingFunctional Specifications ReviewChange ManagementTroubleshootingWorkflow RecommendationTechnology ProficiencyMulti-Phase Project Management
Soft Skills
Excellent CommunicationPresentation SkillsFacilitation SkillsTime ManagementInterpersonal Skills
Certifications & Qualifications
Professional Organization MembershipRelevant Professional Certifications
Industry Keywords
Enterprise CustomersCustomer OnboardingMaintenanceReliabilityOperationsEngineeringConstructionClient Expectations ManagementFast-Paced EnvironmentFluent in English
About the role
Key responsibilities & impact- Manage complex, multi-phase software implementations
- Balance cross-functional stakeholders and change management across extended project timelines
- Lead customer interactions and communications throughout the implementation lifecycle
- Identify opportunities to maximize product value, drive adoption, and ensure long-term customer success
- Serve as client manager during implementation and manage expectations
- Deliver formal training to client project team members and/or end-users
- Provide knowledge transfer to internal team members
- Demonstrate products, services, and best practices
- Track client issues and proactively troubleshoot and resolve problems
- Manage multiple accounts, deadlines, and milestones
- Recommend workflows based on clients’ maintenance, operations, and management needs
- Collaborate with product, sales, account management, and other internal teams
Requirements
What you’ll need- Relevant experience supporting enterprise customers in software implementation, customer onboarding, application engineering, business consulting, maintenance, reliability, operations, engineering, and/or construction
- Experience managing complex implementations and multiple stakeholder groups
- Degree in engineering or a related field
- Excellent communication, presentation, facilitation, time management, and interpersonal skills
- Excellent client relationship skills and ability to manage client expectations
- Understanding of business requirements definition, functional specifications review, user training, and deployment
- Ability to manage multiple priorities in a fast-paced environment while maintaining quality and client satisfaction
- Technology proficiency and ability to become an expert in software quickly
- Self-starter comfortable with minimal oversight and tight deadlines
- Ability to learn the MaintainX product within 30 days
- Must have the right to work in Barcelona, Spain
- Ability to travel up to 20%
- Fluent in English
- Fluent in French and/or Spanish preferred
- Professional organization membership and/or relevant professional certifications preferred
Benefits
Comp & perks- Annual bonus
- Equity may be included in compensation
- Benefits vary by country, including health coverage, retirement, and leave plans
- Belonging and inclusion initiatives