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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer-facing technical roles, particularly in solutions consulting and API integrations, while effectively communicating complex data flows to diverse audiences. Proven ability to collaborate with cross-functional teams and manage customer portfolios in English-speaking markets.
Highest-signal resume keywords
Customer-Facing Technical Role ExperienceAPI Integration Design and SupportHands-On Exposure to Manufacturing OperationsPractical Knowledge of OT Data SourcesDaily English Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
API IntegrationsData FlowsAutomationCondition-Based MaintenancePredictive Maintenance
Soft Skills
Adaptable CommunicationCoaching SalespeopleCollaboration
Tools & Technologies
IgnitionKepwareMQTTOPC UAWorkatoBoomiTray.ioZapierSAPOracle
Industry Keywords
Manufacturing OperationsIndustrial AutomationSCADA SystemsHistoriansPLCsIndustrial Gateways
Tech Stack
Tools & technologiesERPOracle
About the role
Key responsibilities & impact- Lead OT discovery with operations and automation teams
- Map customer data sources to the appropriate connector and clarify scope before deals close
- Deliver live demonstrations of OT connectors using prospects' equipment and data
- Define integration scope with implementation and professional services teams
- Ensure integrations are sold with the appropriate services and commissioned as promised
- Collaborate with solution architects on custom OT requirements not covered by preconfigured connectors
- Provide solution architects with clear technical briefs
- Document recurring integration requests as product feedback
- Help shape the connector roadmap based on customer demand
- Work daily with account executives, solution architects, implementation teams, Product and R&D
- Coach salespeople on when to involve the role
- Manage and support a customer portfolio primarily in English-speaking markets
- Travel to customer sites
Requirements
What you’ll need- At least 3 years of experience in a customer-facing technical role such as solutions consulting, presales engineering, implementation, integrations or similar
- Hands-on exposure to manufacturing or industrial operations, and knowledge of factory work
- Experience designing or supporting API integrations, data flows or automation
- Practical knowledge of OT data sources such as SCADA systems, historians, PLCs or industrial gateways
- Ability to explain data flows to operations managers and IT leaders, adapting communication to each audience
- Experience conducting multiple simultaneous evaluations while maintaining technical detail
- Practical experience with Ignition, Kepware, MQTT or OPC UA is an asset
- Experience with Workato, Boomi, Tray.io, Zapier or ERP integrations such as SAP, Oracle or Microsoft Dynamics is an asset
- Experience in condition-based or predictive maintenance is an asset
- Daily verbal and written English communication required for primarily English-speaking clients in the United States and English Canada
- Must be able to travel to customer sites
Benefits
Comp & perks- Commission may be included depending on the role
- Annual bonus may be included depending on the role
- Equity may be included depending on the role
- Benefits differ by country, including health coverage, retirement and leave plans
- Belonging and inclusion initiatives
