Director, People and Culture

Make Space

. Develop, implement, and execute HR strategies aligned with Make Space’s business objectives and long-term growth plans .

Posted 11/6/2026full-timeNew Westminster • CanadaLead💰 CA$110,000 - CA$140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in strategic HR leadership, including workforce planning, organizational effectiveness, and employee relations, while ensuring compliance with Canadian employment legislation. Proven ability to lead HR initiatives that enhance organizational performance and employee engagement across multiple locations.

Highest-signal resume keywords

CPHR DesignationStrategic HR GuidanceCanadian Employment LegislationHRIS ProficiencyLeadership Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Workforce PlanningOrganizational DevelopmentPerformance ManagementHR Policy DevelopmentTalent AcquisitionCompensation ManagementEmployee RelationsChange ManagementHR ReportingHR Operations

Soft Skills

Interpersonal SkillsCommunication SkillsLeadership AbilitiesProblem-Solving SkillsCollaboration

Tools & Technologies

HRIS PlatformsMicrosoft Office Applications

Certifications & Qualifications

CPHR Designation

Industry Keywords

Human ResourcesEmployee EngagementOrganizational EffectivenessComplianceWorkplace Investigations

About the role

Key responsibilities & impact

Develop, implement, and execute HR strategies aligned with Make Space’s business objectives and long-term growth plans
Advise the CEO, executive leadership team, and senior management on workforce planning, organizational effectiveness, employee relations, and people-related decisions
Provide strategic guidance on HR policies, programs, and best practices
Strengthen leadership effectiveness, accountability, and organizational performance
Support HR integration and workforce planning for acquisitions, organizational changes, and business expansion
Lead organizational development, business transformation, and change management initiatives
Support organizational restructuring, workforce transitions, and business integration
Promote a collaborative, accountable, and continuously improving workplace culture
Develop employee engagement, leadership capability, and organizational effectiveness initiatives
Coach managers through organizational change
Lead complex employee relations matters, workplace investigations, conflict resolution, and performance management
Ensure consistent HR policy and employment practice application across the organization
Maintain compliance with employment standards, human rights legislation, occupational health and safety requirements, and provincial regulations
Advise on disciplinary matters, terminations, accommodations, and workplace concerns
Partner with external legal counsel and advisors on employment matters
Oversee talent acquisition, performance management, succession planning, leadership development, onboarding, engagement, retention, and professional development programs
Oversee compensation structures, benefits, incentive programs, recognition initiatives, and total rewards
Collaborate with Finance and Payroll on compensation and benefits administration
Oversee HR operations, payroll, employee records, and HR information systems
Improve HR processes, operational efficiency, employee experience, policies, procedures, and scalable systems
Use HR technology, reporting, and analytics to support business decisions
Lead, mentor, and develop the HR team
Establish expectations, responsibilities, and performance objectives for HR team members
Collaborate with Operations, Finance, and other departments
Build relationships with management teams across multiple locations and provinces
Act as a key leadership resource on people-related matters

Requirements

What you’ll need

Post-secondary degree or diploma in Human Resources, Business Administration, or a related discipline
CPHR designation required or actively in progress
Minimum 8–10 years of progressive human resources experience, including significant experience in an HR leadership or management role
Experience providing strategic HR guidance to senior executives and leadership teams
Strong working knowledge of Canadian employment legislation, employment standards, and HR compliance requirements
Experience supporting employees and business operations across multiple Canadian provinces considered a strong asset
Experience managing complex employee relations matters, workplace investigations, performance management, and organizational change
Strong understanding of compensation, benefits, talent management, and HR operations
Experience developing and implementing HR policies, processes, and scalable systems
Experience leading, mentoring, and developing HR professionals
Experience supporting a growing, multi-location organization or acquisition-related integration considered an asset
Proficiency with HRIS platforms, HR reporting, and Microsoft Office applications
High level of professionalism, integrity, accountability, and executive presence
Strong strategic thinking and ability to translate business objectives into practical HR initiatives
Excellent interpersonal, communication, and relationship-building skills
Sound judgment, discretion, and ability to manage confidential and sensitive matters
Strong leadership and coaching abilities with a collaborative management approach
Excellent organizational and problem-solving skills with ability to manage competing priorities
Ability to work effectively in a fast-paced, entrepreneurial, and evolving business environment
Comfortable balancing strategic responsibilities with hands-on HR support

Benefits

Comp & perks

Discretionary performance bonus
Extended health and dental benefits
Hybrid work schedule
Full-time, permanent employment
Collaborative and entrepreneurial work environment
Inclusive and accessible hiring practices