Make Space

People Operations

• Develop, implement, and execute HR strategies aligned with Make Space’s business objectives and long-term growth plans
• Advise the CEO, executive leadership team, and senior management on workforce planning, organizational effectiveness, employee relations, and people-related decisions
• Provide strategic guidance on HR policies, programs, and best practices
• Strengthen leadership effectiveness, accountability, and organizational performance
• Support HR integration and workforce planning for acquisitions, organizational changes, and business expansion
• Lead organizational development, business transformation, and change management initiatives
• Support organizational restructuring, workforce transitions, and business integration
• Promote a collaborative, accountable, and continuously improving workplace culture
• Develop employee engagement, leadership capability, and organizational effectiveness initiatives
• Coach managers through organizational change
• Lead complex employee relations matters, workplace investigations, conflict resolution, and performance management
• Ensure consistent HR policy and employment practice application across the organization
• Maintain compliance with employment standards, human rights legislation, occupational health and safety requirements, and provincial regulations
• Advise on disciplinary matters, terminations, accommodations, and workplace concerns
• Partner with external legal counsel and advisors on employment matters
• Oversee talent acquisition, performance management, succession planning, leadership development, onboarding, engagement, retention, and professional development programs
• Oversee compensation structures, benefits, incentive programs, recognition initiatives, and total rewards
• Collaborate with Finance and Payroll on compensation and benefits administration
• Oversee HR operations, payroll, employee records, and HR information systems
• Improve HR processes, operational efficiency, employee experience, policies, procedures, and scalable systems
• Use HR technology, reporting, and analytics to support business decisions
• Lead, mentor, and develop the HR team
• Establish expectations, responsibilities, and performance objectives for HR team members
• Collaborate with Operations, Finance, and other departments
• Build relationships with management teams across multiple locations and provinces
• Act as a key leadership resource on people-related matters

Explore Director, People and Culture at Make Space. Review requirements and application details.

Open roles

Director, People and Culture