Makse Group

Director

• Lead Makse Group’s Workday HCM practice across implementations, optimizations, and AMS engagements
• Maintain accountability for delivery quality, client satisfaction, project performance, and adherence to Makse Group and Workday standards
• Oversee the HCM project portfolio and address delivery risks, scope concerns, financial issues, and client escalations
• Serve as executive sponsor for strategic and high-risk engagements
• Establish delivery standards, governance, and quality controls across the practice
• Own resource planning, capacity, utilization, and staffing across HCM engagements
• Assign resources based on project needs, consultant experience, certifications, and availability
• Partner with Recruiting to anticipate hiring needs based on project demand and sales pipeline
• Lead, coach, and develop HCM managers, architects, leads, and consultants
• Provide leadership throughout the Workday implementation lifecycle and transition to post-production support
• Oversee AMS delivery, including service quality, staffing, client priorities, backlog management, and service-level commitments
• Support teams in resolving complex delivery issues, production concerns, and client escalations
• Drive continuous improvement, optimization, and increased Workday adoption for clients
• Maintain accountability for practice and engagement financial performance, including revenue, margins, budgets, forecasts, and utilization
• Ensure staffing, scope, change requests, and delivery decisions support engagement profitability
• Build relationships with client executives and senior stakeholders
• Support solution development, estimates, proposals, staffing plans, and statements of work
• Identify opportunities to expand existing client relationships and Workday services

Director of Workday Consulting