Bespoke Travel Designer – Operations Lead

Maleda Tech

. Brainstorm, research, scout, and build a portfolio of custom small-group and private trips tailored to distinct guest profiles .

Posted 9/24/2026contractRemote • United StatesSenior💰 $65 - $75 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in designing and operating bespoke travel experiences, with strong operational planning and vendor coordination skills. Proven ability to build relationships with high-profile clients and manage luxury accommodations and experiences.

Highest-signal resume keywords

Bespoke Travel DesignOperational PlanningLuxury Travel ExperienceTeam ManagementClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Group LogisticsVendor CoordinationContingency ManagementBudget ManagementItinerary DesignTravel PlanningNegotiation SkillsDestination KnowledgeExperience Provider SourcingPrivate Home Rentals

Soft Skills

Excellent CommunicationInterpersonal SkillsProfessional DemeanorDiscretionOrganizational Skills

Certifications & Qualifications

BA/BS in Business AdministrationBA/BS in HospitalityBA/BS in Tourism

Industry Keywords

Luxury TravelTravel CoordinationHigh-Profile ClientsTravel SuppliersReal Estate PartnersTravel Experience VendorsNorth American Time ZonesEuropean Time Zones

About the role

Key responsibilities & impact

Brainstorm, research, scout, and build a portfolio of custom small-group and private trips tailored to distinct guest profiles
Design complete, exclusive itineraries featuring unique destinations, cultural moments, homes, and experiences
Own operational plans covering transportation, timing, luggage, group movement, insurance, and contingency planning
Source and secure accommodations, negotiate vendor rates and amenities, and manage guest budgets
Interface with guests, travel coordinators, luxury homeowners, realtors, and travel suppliers from initial contact through post-trip follow-up
Serve as a guest point of contact during travel and resolve issues and emergencies
Build and maintain relationships with luxury homeowners, villa and real estate partners, and experience vendors
Provide personalized, discreet service while maintaining strict confidentiality
Collaborate with internal program and communications stakeholders
Meet or exceed sales and service performance indicators
As the team grows, lead, coach, and develop Travel Specialists

Requirements

What you’ll need

Proven experience designing and operating bespoke small-group or private trips for discerning clientele, with real examples of trips built from concept to completion
Background with a tour operator, luxury travel design firm, premium membership travel program, or comparable travel product-development environment
Strong operational planning skills, including group logistics, vendor coordination, and contingency management
Global travel destination knowledge and an established network of suppliers, property owners, and experience providers
Excellent communication and interpersonal skills with the ability to build trust with high-profile clients and internal stakeholders
Professional demeanor, discretion, and sound business judgment
Highly organized, resourceful, and able to prioritize and deliver on commitments in a fast-paced, entrepreneurial environment
Ability to travel as needed and to work a flexible schedule, including some weekends
Must be authorized to work in the U.S. without sponsorship
BA/BS in Business Administration, Hospitality, Tourism, or a related field (preferred)
10+ years of luxury travel experience (preferred)
5+ years of team management experience (preferred)
Experience with luxury villa or private home rentals (preferred)
Availability aligned with North American or European time zones (preferred)

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
401K
Potential extension or conversion to a permanent role