Open Source Community Engineer

Maleda Tech

. Coordinate and track customer contribution engagements with account, product, and engineering teams .

Posted 10/12/2026full-timeRemote • United StatesMid-LevelSenior💰 $45 - $60 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication skills in English, with the ability to engage customers and stakeholders effectively. Possesses a technical background in DevOps and experience with open source contributions, alongside a resourceful approach to workflow improvements using AI tools.

Highest-signal resume keywords

DevOps ExperienceOpen Source ContributionAI FluencyCustomer EngagementWorkflow Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

DevOpsOpen Source ContributionAI ToolsCode ReadingMerge/Pull Request Triage

Soft Skills

Excellent Written CommunicationExcellent Spoken CommunicationResourcefulnessMethodical ApproachStrong Sense of Ownership

Tools & Technologies

AI AgentsWorkflow Tools

Industry Keywords

Customer Contribution EngagementsContributor Recognition ProgramsProduct MarketingCommunity Events

Tech Stack

Tools & technologies

Open Source

About the role

Key responsibilities & impact

Coordinate and track customer contribution engagements with account, product, and engineering teams
Confirm engagement scope, priorities, and team availability
Guide early conversations with account teams and customers about feasible contributions
Connect customers with appropriate product and engineering leads
Run contributor recognition programs, including contributor awards and community highlights in release communications
Partner with product marketing and stakeholders to deliver program content on schedule
Promote team initiatives internally and enable other teams to participate
Promote programs externally through writing and events to attract and engage contributors
Use existing tools and AI agents to deliver work
Identify and implement workflow improvements over time

Requirements

What you’ll need

Excellent written and spoken English
Comfort working directly with customers and public audiences
Resourceful and methodical, with a strong sense of ownership and willingness to take on varied tasks
AI fluency preferred, or a clear willingness to learn: ability to build or use agents to improve workflows, with good judgment about when human review is needed
Technical background with DevOps experience preferred
Contribution to an open source project preferred, with ability to read code and triage a merge/pull request
Interest in occasional travel to customer sites or community events
Must be authorized to work in the U.S. without sponsorship

Benefits

Comp & perks

Possible contract extension through January 31, 2027
Full-time schedule with 40 hours per week
Occasional travel to customer sites or community events