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Regional Associate, Growth & Competition – Great Lakes & Smoky Mountain
Maleda Tech. Analyze listing optimization opportunities and performance trends across a portfolio of high-potential host accounts .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical skills to identify listing optimization opportunities and effectively communicates data-driven insights to hosts. Proficient in managing a high volume of outbound calls while maintaining organization and self-direction in a fast-paced environment.
Highest-signal resume keywords
Salesforce ExperienceGong FamiliarityData Analysis SkillsOutbound Sales ExperienceCustomer Service Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisDashboard InterpretationSpreadsheet ProficiencySales TechniquesPerformance Tracking
Soft Skills
Rapport BuildingPersistenceResilienceCuriosityGood Judgment
Tools & Technologies
SalesforceGongGoogle SheetsTableauMixmax
Industry Keywords
Inside SalesBusiness DevelopmentAccount ManagementCustomer ServiceShort-Term Rentals
Tech Stack
Tools & technologiesTableau
About the role
Key responsibilities & impact- Analyze listing optimization opportunities and performance trends across a portfolio of high-potential host accounts
- Act on data-driven opportunities that help hosts attract more bookings
- Make roughly 10-20 outbound calls per day
- Reach hosts through video meetings and email, following up consistently across channels
- Present data clearly using charts and approved tools, and explain the platform's value to hosts
- Help hosts understand how their pricing compares across booking platforms
- Address common questions and objections
- Maintain a baseline understanding of technical integrations with various software partners
- Document conversations, classifications, and follow-ups in Salesforce, Gong, and team trackers
- Track progress toward quarterly goals and adjust approach weekly
- Share learnings, objections, and best practices with the team
- Follow host communication guidelines by educating and informing hosts, providing objective data-driven insights, and empowering hosts to make their own pricing and business decisions
Requirements
What you’ll need- Comfort on the phone and on video, with the ability to build rapport quickly with people you have never met
- Comfort with outbound outreach and a high daily call volume
- Organized and self-directed, able to manage a large portfolio and a daily call plan
- Curiosity and comfort with data: you can read a dashboard, spot a pattern, and explain it simply
- Persistence and resilience: you can follow up many times, respectfully, without taking silence personally, and adapt quickly to different conversations
- Good judgment and integrity when working within compliance guidelines
- Bachelor's degree completed or expected within the next 6 months (any field)
- Familiarity with CRM tools (Salesforce), call-intelligence tools (Gong), or outreach tools (Mixmax)
- Experience with spreadsheets and dashboards (Google Sheets, Tableau)
- Must be authorized to work in the U.S. without sponsorship
- 1-2 years of experience in inside sales, business development, account management, or host or partner success and onboarding (preferred)
- Customer service, sales, or hospitality experience (internships count) (preferred)
- Interest in travel, short-term rentals, or online marketplaces (preferred)
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- 401(K)
- Structured ramp-up with guided training
- Competitive intelligence sessions
- Tool walkthroughs with teammates
- Shadowing on host calls during your first weeks
- Weekly performance data
- Regular coaching to support your growth