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Research Operations Specialist – Contracts, Vendors & Spend
Maleda Tech. Guide contracts from project request through signed agreement, including scoping, statements of work, approvals, and kickoff .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in contract administration and procurement processes, with a strong focus on managing vendor relationships and compliance across global markets. Proficient in utilizing systems like Zip and Oracle for procure-to-pay operations and maintaining detailed contract records.
Highest-signal resume keywords
Contract AdministrationProcurement ManagementZip and Oracle ExperienceGlobal Market ComplianceVendor Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Contract Reading JudgmentProcure-to-Pay SystemsBudget TrackingVendor EvaluationContract NegotiationData Processing TermsLegal ComplianceAirtable AutomationsAI Tools UtilizationMaster Service Agreements
Soft Skills
Proactive CommunicationAttention to DetailOrganizational Skills
Tools & Technologies
AirtableSalesforceDocuSignZipOracleCoupa
Industry Keywords
Vendor OperationsResearch TeamsLegal RoutingPrivacy ReviewsInternational Markets
Tech Stack
Tools & technologiesOracle
About the role
Key responsibilities & impact- Guide contracts from project request through signed agreement, including scoping, statements of work, approvals, and kickoff
- Represent researchers in scoping and negotiation
- Translate study needs into clear commercial terms and reduce unnecessary back-and-forth
- Partner with Finance and research leads on budgets and forecasts
- Track spend, prepare quarterly forecasts, and conduct monthly budget reviews
- Maintain current visibility into active contracts, onboarding, and approvals
- Keep researchers informed about status and next steps
- Manage spend requests in Zip and Oracle, including purchase orders, change orders, invoices, and requisitions
- Onboard and offboard vendors and tools, including supplier questionnaires, NDAs, risk and privacy reviews, legal routing, tool access, and integrations
- Coordinate master service agreements, statements of work, NDAs, and renewals with Legal and Procurement
- Adapt to legal, procurement, and data requirements in international markets, including EMEA and China
- Maintain the contract repository, retainer trackers, and master supplier list
- Track renewals at 30, 60, and 90 days
- Support transitions to retainer-based vendor and agency models
- Support vendor evaluation and consolidation, including review of data-use, model-training, and data-processing terms for AI tools
- Serve as primary contact with Legal, Privacy, Security, Procurement, Sourcing, Finance, and Accounts Payable
- Anticipate and resolve review bottlenecks, set timeline expectations, and escalate stalled reviews
- Maintain operating data in Airtable
- Support knowledge management across the shared drive, research repository, and team tools
Requirements
What you’ll need- 7+ years of experience in procurement, contract administration, or vendor operations; 10+ years is ideal
- Strong contract-reading judgment, including identifying gaps or risks and knowing when to involve Legal
- Experience with contracting and procurement across global markets, including differing legal, privacy, and procurement requirements by region
- Hands-on experience with procure-to-pay systems, ideally Zip and Oracle
- Comparable platform experience, such as Coupa, with ability to learn new systems quickly
- Systems-minded approach covering the full lifecycle from intake to contract to spend
- Exceptional organization and attention to detail
- Clear, proactive communication with researchers, finance partners, and vendors
- Legal or contracts-focused background, such as paralegal or contract management experience (preferred)
- Experience working in or alongside research teams, particularly UX research, market research, or consumer insights (preferred)
- Hands-on Airtable experience, including automations (preferred)
- Experience with Salesforce and DocuSign (preferred)
- Day-to-day use of AI tools, ideally including building automations, agents, or AI-assisted workflows (preferred)
- Must be authorized to work in the U.S. without sponsorship
Benefits
Comp & perks- Medical benefits
- Dental benefits
- Vision benefits
- 401(k)