Senior Technical Program Manager – Reservations, Cancellations & Host Services

Maleda Tech

. Own program execution for Reservations, Cancellations, and Host Services initiatives .

Posted 9/24/2026contractRemote • United StatesSenior💰 $75 - $89 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in Technical Program Management, driving cross-functional software programs to completion while managing complex dependencies across Web, iOS, and Android platforms. Excels in stakeholder management, communication, and building high-trust relationships to facilitate effective collaboration.

Highest-signal resume keywords

Technical Program ManagementCross-Functional CollaborationStakeholder ManagementRisk Identification and MitigationProduct Lifecycle Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ExecutionFrontend/Backend IntegrationMulti-Platform DeliveryCancellation Policy SystemsReservation Management Flows

Soft Skills

Excellent Communication SkillsRelationship BuildingComfort Operating in Ambiguity

Tools & Technologies

Web DevelopmentIOS DevelopmentAndroid Development

Industry Keywords

Consumer-Facing ProductsTrust and Safety SystemsHigh-Scale Consumer PlatformsDistributed Tech Stacks

Tech Stack

Tools & technologies

AndroidiOS

About the role

Key responsibilities & impact

Own program execution for Reservations, Cancellations, and Host Services initiatives
Track milestones, surface risks, and drive resolution across Web, iOS, and Android engineering teams
Partner with Engineering Managers, Tech Leads, and Product Managers to align roadmaps and sequence work
Manage cross-team dependencies and keep them visible and unblocked
Lead, influence, and help shape engineering decisions and solution scope
Drive delivery of cancellation policy systems, reservation management flows, host and guest service tooling, and related trust and support infrastructure
Run standups, cross-functional syncs, and stakeholder updates
Identify and mitigate technical and execution risks
Contribute to bi-annual product release planning
Manage assigned workstreams through the full product lifecycle
Translate complex technical work into clear status communications for engineering directors and senior leadership

Requirements

What you’ll need

7+ years of Technical Program Management experience driving cross-functional software programs to completion
Senior- or staff-level operating experience
Ability to understand and reason about technical systems, including frontend/backend integrations and multi-platform delivery across Web, iOS, and Android
Strong stakeholder management skills
Demonstrated ability to build high-trust working relationships quickly
Comfort operating in ambiguity and bringing structure to complex, evolving programs
Excellent written and verbal communication skills
Preferred: Experience with consumer-facing product surfaces such as reservations, cancellation flows, customer service tooling, or trust and safety systems
Preferred: Experience with high-scale consumer platforms and modern, distributed tech stacks
Must be authorized to work in the U.S. without sponsorship

Benefits

Comp & perks

Medical benefits
Dental benefits
Vision benefits
401(k)