Patient Access Manager

Mallinckrodt Pharmaceuticals

. Serve as a critical point person for reimbursement and acquisition logistics for biologic, orphan-disease, and testosterone products .

Posted 10/27/2026full-timeRemote • United StatesSeniorLead💰 $111,000 - $178,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient access and reimbursement processes, with a strong focus on analyzing trends and developing strategic recommendations. Proficient in navigating complex reimbursement challenges and collaborating with cross-functional stakeholders to enhance patient support services.

Highest-signal resume keywords

Reimbursement ExperienceBiopharma Industry ExpertisePatient Access AnalysisStrategic PlanningCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business AnalyticsReimbursement PoliciesCoding KnowledgePatient Assistance ProgramsOperational Reimbursement ExperienceLegislative UnderstandingHealthcare Systems AnalysisPatient Engagement StrategiesBuy-and-Bill ProcessesSpecialty Pharmacy Knowledge

Soft Skills

Strong Communication SkillsInfluencing OutcomesProblem SolvingEducation and TrainingAdvocacy for Patients

Tools & Technologies

Digital Engagement ToolsPatient Support Platforms

Industry Keywords

Biologic ProductsOrphan DiseaseMedicare BillingLocal Coverage DeterminationsFDA RegulationsHIPAA CompliancePayer ChannelsAccess PathwaysPatient ExperienceAffordability Concerns

About the role

Key responsibilities & impact

Serve as a critical point person for reimbursement and acquisition logistics for biologic, orphan-disease, and testosterone products
Manage patient assistance and reimbursement support services
Educate patients on Buy/Bill processes, patient assistance, reimbursement support, and Specialty Pharmacy logistics
Analyze acquisition challenges, account issues, reimbursement trends, affordability concerns, and patient access data
Escalate cases appropriately and partner with FRMs on remediation plans
Coordinate with patient support representatives, patients, caregivers, provider offices, specialty pharmacies, case managers, and internal stakeholders
Troubleshoot Specialty Pharmacy issues and develop resolutions with internal and external customers
Identify patient knowledge gaps and provide education to improve understanding of Specialty Pharmacy processes
Collect, analyze, and synthesize field intelligence on patient access, reimbursement, affordability, healthcare systems, and patient experience
Translate patient journey insights and reimbursement trends into strategic recommendations
Identify root causes and systemic barriers affecting access and recommend operational improvements
Serve as a recognized patient access and reimbursement subject matter expert
Act as the voice of the patient and strategic advisor to Patient Access leadership
Support continuous improvement, pilot programs, launch readiness, and strategic initiatives
Present access trends, reimbursement challenges, and patient experience findings to internal stakeholders
Evaluate and optimize patient support programs, service offerings, access pathways, and patient engagement strategies
Advocate for patients, identify unmet needs, and recommend process improvements that reduce delays and improve outcomes
Collaborate with leadership on emerging technologies, digital engagement tools, and service models

Requirements

What you’ll need

BS or equivalent is required; MBA or advanced degree ideal
8-10 years of relevant experience in the Biopharma industry required
5 years of reimbursement experience required
Demonstrated expertise resolving highly complex reimbursement, affordability, and access challenges across multiple payer channels
Proven ability to influence outcomes across cross-functional stakeholders without direct authority
Experience identifying systemic access trends and translating observations into actionable business recommendations
Systemic understanding of the global payer and distribution environment, particularly biologic In-Office Injectables (IOI) in the U.S.
Understanding of coverage, coding, payment, and reimbursement requirements and policies
Knowledge of Local Coverage Determinations (LCDs) for regional MACs and Keenova products
Knowledge of Medicare billing/coding and appeals; ASP, WAC, sequestration, and Medicare EOBs
Understanding of legislative, legal, and regulatory environments
Understanding of buy-and-bill and Specialty Pharmacy channels
Knowledge of HIPAA requirements and FDA regulations
Ability to translate complex clinical, reimbursement, or program-related information into clear, simple, actionable language
Proficiency in business analytics
Strong written and verbal communication skills
Ability to develop strategic plans for product access issues
Ability to work cross-functionally
Hands-on operational reimbursement experience; in-house and outsourced experience desirable
Up to 30% travel may be required

Benefits

Comp & perks

Competitive pay and benefits
Total Rewards package
Bonus eligibility in accordance with the applicable program
Up to 30% travel may be required