Mallinckrodt Pharmaceuticals

Sales

• Meet or exceed territory sales plan and expense plan goals
• Develop and implement strategies specific to the assigned territory
• Establish and maintain professional relationships with targeted opinion leaders and physicians
• Maintain current knowledge of company products and relevant disease states
• Develop territory business plans, plan workdays and weeks, establish call plans, and prepare for sales calls
• Develop and implement territory programs such as speakers’ bureaus and symposia
• Develop and maintain permanent customer records
• Complete administrative tasks accurately and timely
• Communicate effective and accurate sales presentations to customers
• Present a professional sales image in business matters
• Operate the assigned sales territory in compliance with regulations, Pharma guidelines, and company policies
• Attend regional and national conferences throughout the year

Immunology Sales Specialist

Program Manager

• Provide day-to-day organizational oversight for patient services teams and activities
• Lead project management for patient service activities, including deliverables, meetings, timelines, status updates, and risk reporting
• Serve as the main point of contact for third parties, agencies, and patient material vendors
• Track and manage purchase orders and invoices for patient services programs
• Manage patient support materials through promotional resource committee workflows, including development, review, submission, approval tracking, communication, and expiry compliance
• Partner with IT and system teams to implement patient service materials and roll them out to vendor end users
• Lead enterprise-level planning, governance, prioritization, and execution of strategic patient services initiatives
• Provide strategic oversight and performance management for external vendors and HUB partners, including KPI and SLA management
• Own budget forecasting, accrual management, expense tracking, and financial planning
• Develop executive dashboards, scorecards, and business reviews for senior leadership
• Lead root cause analyses, risk assessments, and complex issue resolution
• Serve as business lead for process optimization, operational excellence, and change management
• Act as a subject matter expert in reimbursement, patient access, affordability, and patient support operations

Senior Program Manager, Patient Services

• Establish and maintain call objectives for the geography and develop territory business plans
• Create call plans and execute individual prescriber plans of action
• Use approved promotional materials and effective selling techniques
• Attain performance guidelines for call activity, sample utilization, and quarterly business plan updates
• Adhere to FDA, PDMA, HPPA, and Keenova policies when interacting with healthcare professionals
• Maintain databases documenting sales calls, trends, objectives, sampling data, and territory performance
• Manage the sample accountability program and complete administrative, activity, email, voicemail, and expense-reporting responsibilities
• Update the Area Sales Manager on the territory business plan quarterly
• Maintain sophisticated knowledge of healthcare issues, products, disease states, patient and consumer education, and market factors
• Learn and apply sales training, product information, payer-environment knowledge, and sales strategies
• Prepare for and participate in required sales conferences and training classes

Senior Specialty Sales Professional

Learning and Development

• Plan, develop, and direct implementation of sales training programs for Specialty Care sales professionals
• Develop and manage training programs supporting multiple products, disease states, therapeutic areas, and selling environments
• Collaborate with Sales, Sales Management, Patient Access, Medical, Sales Operations, Marketing, Compliance, Legal, Regulatory, and MARC teams
• Monitor dynamic market information and translate it into relevant training topics
• Develop innovative training solutions for complex problems
• Manage sales training implementation in alignment with marketing direction, salesperson needs, and educational principles including the Six Disciplines of Training
• Coordinate with senior managers, field managers, departmental heads, and training managers
• Create implementation guides for new marketing materials and deliver them to the field sales organization
• Manage vendors delivering workshops to the sales organization
• Manage Endo Academy and related learning systems; upload and monitor training modules for compliance and certification requirements
• Lead credentialing processes and manage the credentialing website for Branded Pharmaceuticals
• Prepare product verification letters, monitor company insurance, and coordinate with HR for background information
• Manage team-building and departmental administrative activities
• Provide input to Marketing and Sales regarding field communications
• Formulate training policies and schedules
• Prepare the Sales Training budget and manage vendors and budgets
• Direct strategies and processes for Sales Training excellence
• Define commercial training content and ensure effective implementation
• Develop tools to measure the quality, consistency, and impact of marketing and sales programs in the field
• Assess sales capability and training needs; develop action plans and training content
• Develop agendas and content for sales and plan-of-action meetings; coordinate workshops, schedules, and events

Sales Training Manager

• Establish and maintain call objectives for the assigned geography
• Develop and complete territory business plans
• Create call plans identifying contacts, contact frequency, and products to focus on
• Develop and execute individual prescriber plans of action
• Use approved promotional materials and effective selling techniques
• Meet performance guidelines for call activity, sample utilization, and quarterly business plan updates
• Follow FDA, PDMA, HPPA, and Keenova policies when interacting with healthcare professionals
• Maintain databases documenting sales calls, trends, objectives, sampling data, and territory performance
• Manage the sample accountability program
• Complete weekly activity reports, expense reports, and other administrative responsibilities
• Update the Area Sales Manager on the territory business plan quarterly
• Maintain sophisticated knowledge of healthcare issues, products, diseases, and payer environments
• Build and expand relationships with healthcare professionals and customers
• Prepare for and participate in sales conferences and training classes