Patient Access Manager

Mallinckrodt Pharmaceuticals

. Serve as a critical point person for reimbursement and acquisition logistics for high-touch biologic and testosterone products .

Posted 10/27/2026full-timeRemote • United StatesSeniorLead💰 $111,000 - $178,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in reimbursement processes, patient advocacy, and access challenges within the Biopharma industry, with a strong focus on optimizing patient support programs and compliance with regulatory standards.

Highest-signal resume keywords

Reimbursement ExperiencePatient AdvocacyBusiness Analytics ProficiencyKnowledge of HIPAA RequirementsUnderstanding of Buy-and-Bill Processes

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Reimbursement AnalysisPatient Assistance ManagementAccess Barrier IdentificationOperational Improvement RecommendationsKnowledge of Medicare Billing/CodingUnderstanding of Local Coverage DeterminationsComplex Problem ResolutionData AnalysisRegulatory CompliancePayer Dynamics Understanding

Soft Skills

Strong Communication SkillsInfluencing StakeholdersCollaboration with Cross-Functional TeamsPatient EducationTroubleshooting Skills

Tools & Technologies

Digital Engagement ToolsSpecialty Pharmacy LogisticsPatient Support ServicesBusiness Intelligence SoftwareHealthcare Analytics Platforms

Industry Keywords

Biopharma IndustrySpecialty PharmacyFDA RegulationsHIPAA ComplianceIn-Office InjectablesPayer ChannelsPatient Access DataAffordability ConcernsTreatment JourneyHealthcare Regulations

About the role

Key responsibilities & impact

Serve as a critical point person for reimbursement and acquisition logistics for high-touch biologic and testosterone products
Manage patient assistance and reimbursement support services
Educate patients on Buy/Bill processes, patient assistance, reimbursement, Specialty Pharmacy logistics, and treatment journey steps
Coordinate with Keenova patient support services representatives, FRMs, Case Managers, provider offices, specialty pharmacies, and internal stakeholders
Analyze acquisition challenges, reimbursement trends, affordability concerns, payer dynamics, and patient access data
Troubleshoot Specialty Pharmacy issues and partner with FRMs to resolve customer-related issues
Identify patient-specific and systemic barriers to treatment initiation and continuity of care
Serve as the patient advocate and Voice of the Patient
Translate patient journey insights and field intelligence into strategic recommendations for leadership and organizational decision-making
Identify root causes of access barriers and recommend operational, systemic, and process improvements
Evaluate and optimize patient support programs, educational resources, access pathways, and service offerings
Participate in pilot programs, launch readiness activities, and strategic patient support initiatives
Present access trends, reimbursement challenges, and patient experience findings to internal stakeholders
Collaborate on emerging technologies, digital engagement tools, and service models
Maintain compliance with company policies, HIPAA, FDA regulations, and appropriate regulatory boundaries

Requirements

What you’ll need

BS or equivalent is required; MBA or advanced degree ideal
8-10 years of relevant experience in the Biopharma industry required
5 years of reimbursement experience required
Previous experience working with Keenova relationships desirable
Expertise resolving complex reimbursement, affordability, and access challenges across multiple payer channels
Ability to influence cross-functional stakeholders without direct authority
Experience identifying systemic access trends and translating observations into actionable business recommendations
Understanding of the global payer and distribution environment, especially biologic In-Office Injectables in the U.S.
Understanding of coverage, coding, payment, and reimbursement requirements and policies
Knowledge of Local Coverage Determinations (LCDs) for regional MACs
Knowledge of Medicare billing/coding and appeals; ASP, WAC, Sequestration, and Medicare EOBs
Understanding of legislative, legal, and regulatory environments
Understanding of buy-and-bill and Specialty Pharmacy channels
Knowledge of HIPAA requirements and FDA regulations
Business analytics proficiency
Strong written and verbal communication skills
Hands-on operational reimbursement experience; in-house and outsourced experience desirable
Ability to collaborate with patients, FRMs, Case Managers, and cross-functional teams
Up to 30% travel may be required

Benefits

Comp & perks

Competitive pay and benefits through Keenova’s Total Rewards package
Bonus eligibility in accordance with the applicable program
Up to 30% travel may be required