Chief Operating Officer – COO

Malone Law P.C.

. Lead and mentor office leaders and department managers .

Posted 9/17/2026full-timeRemote • Virginia • United StatesLead💰 $150,000 - $300,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in senior operations leadership, focusing on legal operations and multi-location management. Proficient in analyzing financial metrics, optimizing workflows, and implementing scalable operational frameworks.

Highest-signal resume keywords

Senior Operations LeadershipLegal Operations ExperienceP&L AnalysisOperational Framework DevelopmentBudget Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

BudgetingP&L AnalysisHeadcount ModelingUtilization MetricsOperational Framework DevelopmentWorkflow OptimizationAutomation Leveraging

Soft Skills

LeadershipMentoringProblem-SolvingAccountability

Tools & Technologies

Legal TechAutomation Tools

Certifications & Qualifications

Bachelor’s Degree in Business AdministrationMBA or J.D. Preferred

Industry Keywords

Legal OperationsLaw Firm ManagementMulti-Location Professional Services

About the role

Key responsibilities & impact

Lead and mentor office leaders and department managers
Drive a culture of high performance, accountability, and independent problem-solving
Centralize, audit, and enforce standard operating procedures
Identify root-cause friction points and leverage automation to boost efficiency
Partner with Managing Attorneys to monitor workflows and track case progression
Maintain target capacity, aiming for 90%+ billable utilization
Partner with the CEO and CFO to manage annual budgets
Monitor Revenue per FTE and optimize Average Case Value
Protect office-level net margins
Remove bottlenecks between Legal, Intake/Sales, Marketing, HR, IT, and Finance
Oversee facility expansions, physical security, IT resources, and vendor contracts across regional footprints
Translate firm strategy into disciplined, profitable, and scalable daily execution across all offices and departments
Report directly to the Owner/CEO

Requirements

What you’ll need

Proven track record in a senior operations leadership role (COO, VP of Operations, Director of Operations) managing managers across multiple sites
Strong preference for experience in legal operations, law firm management, or multi-location professional services
Deep competency analyzing P&Ls, budgets, headcount modeling, and utilization metrics
Demonstrated ability to build, document, and scale repeatable operational frameworks
Ability to leverage legal tech/automation
Bachelor’s degree in Business Administration, Operations, or related field required
MBA or J.D. strongly preferred
Active bar license not required unless supervising legal representation

Benefits

Comp & perks

Bonuses
Remote work option
Regional travel opportunity