Manion, Wilkins & Associates Ltd.

Support Engineer

• Report to the Director of Information Systems
• Analyze system data, business processes, and application behaviour to identify issues and recommend solutions
• Develop and execute Oracle SQL queries and data modifications
• Investigate and troubleshoot complex application issues and determine root causes
• Review application code, database logic, interfaces, and system behaviour
• Gather, analyze, and document business and technical requirements
• Translate business needs into actionable system requirements
• Work with external development teams to clarify requirements, review solutions, troubleshoot issues, and support system changes
• Facilitate meetings and working sessions with business, technical, and project stakeholders
• Provide technical guidance on system functionality, capabilities, limitations, and solutions
• Participate in strategic and cross-functional projects
• Support Security and Privacy incident investigations
• Manage assigned work, priorities, dependencies, risks, and status reporting across concurrent initiatives
• Support ad hoc project work

Explore Technical Analyst at Manion, Wilkins & Associates Ltd.. Review requirements and application details.