Clerk 1

Manitoba Public Insurance

. Schedule and coordinate multi-party in-person, teleconference, and videoconference meetings .

Posted 9/21/2026full-timeWinnipeg • CanadaJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational and time-management skills to effectively coordinate multi-party meetings and manage sensitive information. Proficient in using videoconferencing platforms and Microsoft Office tools to support mediation processes and maintain confidentiality.

Highest-signal resume keywords

Meeting CoordinationMediation ExperienceMicrosoft Office ProficiencyCommunication SkillsCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Meeting SchedulingDocument ManagementReimbursement ProcessingData Management PracticesAnalytical Skills

Soft Skills

Attention to DetailInterpersonal SkillsProblem-Solving SkillsOrganizational SkillsTeam Collaboration

Tools & Technologies

Videoconferencing PlatformsMicrosoft WordMicrosoft PowerPointMicrosoft ExcelMicrosoft OutlookMicrosoft SharePoint

Certifications & Qualifications

Security Clearance

Industry Keywords

Personal Health Information Act (PHIA)Confidential Information ManagementMediation CoordinationStakeholder EngagementArtificial Intelligence (AI) Tools

About the role

Key responsibilities & impact

Schedule and coordinate multi-party in-person, teleconference, and videoconference meetings
Coordinate pre-mediations, mediations, and approved adjourned and reconvened mediations
Maintain and update mediation schedules, mediator and Claims Advisor availability lists, and the AIM calendar
Prepare and obtain signed videoconference authorizations and agreements to mediate
Prepare correspondence, confirmations, and authorizations
Receive, copy, organize, and file documents
Courier approved files to mediators
Arrange interpreters through the Language Bank when required
Review claimant and MPI documentation for Personal Health Information Act (PHIA) compliance
Prepare reimbursement requests and payment requisitions
Process mediator invoices for payment
Prepare information binders for new mediators
Coordinate office supply requests and office equipment maintenance
Perform photocopying and maintain the filing system
Drop off and pick up mail
Greet mediation participants and set up mediation rooms
Perform other duties as assigned

Requirements

What you’ll need

High school diploma or equivalent
One year of practical experience in an office environment
Experience working with sensitive and confidential information is an asset
Experience scheduling multi-party meetings
Experience with mediation is an asset
Communication skills to present information effectively to various stakeholders and the public
Customer service skills and ability to deal tactfully with sensitive issues confidentially
Ability to maintain claimant confidentiality
Ability to establish and maintain effective relationships with leaders, peers and stakeholder agencies
Ability to work independently and as part of a team
Knowledge of videoconferencing platforms such as Teams and GoTo Meeting
Knowledge of Microsoft Office, including Word, PowerPoint, Excel, Outlook, and SharePoint
Knowledge of data and administrative management practices and procedures
Advanced organizational and time-management skills
Ability to handle multiple tasks and prioritize assignments to meet deadlines
Intermediate analytical and problem-solving skills
Accuracy and attention to detail
Well organized and able to switch tasks with ease
Knowledge of Artificial Intelligence (AI) tools
Security clearance required

Benefits

Comp & perks

Flexible health, dental and vision plans
Health spending account
Travel health coverage
Extended health benefits including ambulance, massage and physiotherapy
Registered pension plan
Group, dependent, and optional life insurance coverage
Sick leave to cover short-term disability
Long-term disability
Vacation entitlement
Maternity, parental and adoptive leaves
Bereavement and family responsibility leaves
Employee and family assistance program
Mental-health programming
Onsite employee gym facility (Cityplace)
Discounted gym memberships
Wellness account
Employee recognition programs
In-house training
Professional development
Educational assistance program
Safety, health and workplace policies and programs