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Estimator
Manitoba Public Insurance. Inspect vehicles at service/claim centres and satellite estimating locations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in vehicle damage estimation and repair approval processes, with a strong focus on accuracy, attention to detail, and customer service. Proficient in applying OEM standards and regulations while effectively communicating technical information to diverse audiences.
Highest-signal resume keywords
Journeyperson Certificate (Red Seal)Platinum Status in Estimator or Auto Physical Damage Appraiser RoleSeven Years of Bench Experience in Autobody RepairWorking Knowledge of OEM RequirementsOral and Written Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Vehicle Damage EstimationRepair Approval ProcessesAutomated Estimating SystemCommercial Vehicle EstimatesConflict ResolutionMechanical AptitudeProblem-Solving SkillsAttention to DetailCustomer Service SkillsMulti-Tasking
Soft Skills
Organizational SkillsDecision-Making SkillsAbility to Work IndependentlyAbility to Work in a TeamInitiative
Tools & Technologies
MS OfficeAutomated Estimating System
Certifications & Qualifications
Journeyperson Certificate (Red Seal)Certificate of Qualification in Motor Vehicle Body RepairerI-CAR Gold Class Professionals Designation
Industry Keywords
OEM Repair ProceduresMPI Estimating StandardsVirtual Claims File ProcessDirect Repair EstimatesAutomotive Service TechnicianTruck and Transport MechanicMouse Infestation ClaimsRecreational VehiclesMotorcyclesLegislation and Regulations
About the role
Key responsibilities & impact- Inspect vehicles at service/claim centres and satellite estimating locations
- Confirm damage and prepare vehicle damage estimates using an automated estimating system in accordance with MPI Estimating Standards and OEM repair procedures
- Organize and complete road call estimates
- Review supplements and first estimates submitted by repair facilities for accuracy
- Approve additional repairs according to MPI Estimating Standards and OEM repair procedures
- Review Direct Repair estimates, supplements and photographs
- Review and approve estimates and supplements for mouse infestation claims, off-road vehicles, recreational vehicles and motorcycles
- Review and approve claims submitted through the virtual claims file process
- Complete first estimates on commercial vehicles
- Review completed repairs and authorize additional repairs as required
- Prioritize work to provide service to customers and repair facilities
- Process short payments to repair shops after claim closure when requested
- Work in a team environment and review repairs completed by repair facilities across the province
Requirements
What you’ll need- Journeyperson Certificate (Red Seal) or Certificate of Qualification in Motor Vehicle Body Repairer, Automotive Service Technician, or Truck and Transport Mechanic, plus seven years of bench experience in autobody repair including one year in a customer service capacity
- OR high school diploma or equivalent, plus ten years of bench experience in autobody repair including one year in a customer service capacity
- Platinum status in Estimator or Auto Physical Damage Appraiser role within the I-CAR Gold Class Professionals Designation program, or willingness to complete and maintain designation
- Working knowledge of applicable OEM requirements
- Working knowledge of applicable legislation and regulations
- Oral and written communication skills to convey technical information clearly to technical and non-technical audiences
- Accuracy and attention to detail
- Ability to work with minimal direction and exercise initiative
- Ability to maintain professional relationships with external repair facilities and agencies
- Ability to multi-task and handle high volumes of workflow
- Working knowledge of software applications, including MS Office
- Ability to work independently and as part of a team
- Organizational, decision-making, conflict-resolution and customer-service skills
- Mechanical aptitude and problem-solving skills
- Valid driver’s licence
- Overnight travel may be required for Thompson, Dauphin, Swan River, and The Pas locations
Benefits
Comp & perks- Flexible health, dental and vision plans
- Health spending account
- Travel health coverage
- Extended health benefits including ambulance, massage and physiotherapy
- Registered pension plan
- Group, dependent, and optional life insurance coverage
- Sick leave to cover short-term disability
- Long-term disability
- Vacation entitlement
- Maternity, parental and adoptive leaves
- Bereavement and family responsibility leaves
- Employee and family assistance program
- Mental-health programming
- Onsite employee gym facility (Cityplace)
- Discounted gym memberships
- Wellness account
- Employee recognition and rewards
- In-house training
- Professional development
- Educational assistance program
- Safety, health and workplace policies and programs
- Technical expertise and assistance to support employee activities in safety and health