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Mantracourt Electronics Ltd.

Applications Service Engineer – Field Based

Mantracourt Electronics Ltd.

. Perform equipment repairs, installations, and maintenance at customer facilities .

Posted 10/23/2026full-timeRemote • United StatesMid-LevelSenior💰 $75,000 - $90,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in equipment repairs, installations, and maintenance, with a strong focus on semiconductor back-end manufacturing processes. Capable of providing technical support and training while effectively communicating technical information to diverse audiences.

Highest-signal resume keywords
Mechanical Engineering DegreeElectrical Engineering DegreeSoftware Engineering Degree3–5 Years Field Service ExperienceRoot Cause Analysis

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Equipment RepairHardware InstallationSoftware Upgrade ImplementationTroubleshootingTechnical SupportAnalytical SkillsProblem-SolvingTechnical TrainingCustomer Feedback AnalysisCorrective Action Development
Soft Skills
Verbal CommunicationWritten CommunicationCollaborationCustomer InteractionCross-Functional Teamwork
Industry Keywords
Semiconductor ManufacturingDie-Attach EquipmentEpoxy Dispensing EquipmentField Applications ServiceTechnical ProjectsService TrendsCustomer InquiriesBusiness ObjectivesTravel RequirementsPerformance Feedback

About the role

Key responsibilities & impact
  • Perform equipment repairs, installations, and maintenance at customer facilities
  • Install and implement hardware and software upgrades
  • Provide technical support by phone and email
  • Diagnose and troubleshoot equipment and process issues
  • Identify root causes and communicate findings and performance feedback to the factory
  • Deliver technical training to customers at their facilities
  • Support Field Applications Service team members on technical projects and service activities
  • Collaborate with the Applications and Testing Group on equipment testing and troubleshooting
  • Partner with Sales on technical information, customer inquiries, and customer visits
  • Gather and communicate customer feedback, product needs, and service trends with Marketing
  • Represent and promote company products and services
  • Travel throughout the United States, Canada, and Mexico for installations, service needs, and business activities
  • Perform additional duties supporting business objectives

Requirements

What you’ll need
  • Associate’s or Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Software Engineering, or a related engineering discipline
  • 3–5 years of professional experience in the design, repair, maintenance, or field service of die-attach and epoxy dispensing equipment strongly preferred
  • Demonstrated knowledge and hands-on experience with semiconductor back-end manufacturing processes and equipment
  • Strong analytical and problem-solving capabilities
  • Proven ability to diagnose, troubleshoot, and resolve complex technical issues
  • Experience with root cause analysis and developing and implementing corrective actions preferred
  • Excellent verbal and written communication skills
  • Ability to communicate technical information to customers, colleagues, and cross-functional teams
  • Ability and willingness to travel frequently throughout the United States, Canada, and Mexico

Benefits

Comp & perks
  • Annual short-term incentive (bonus) program
  • Comprehensive Blue Cross Blue Shield medical plans
  • Dental and vision options
  • Employer-paid life insurance
  • Short-term and long-term disability coverage
  • Optional supplemental insurance and lifestyle benefits
  • 401(k) savings program with 5% company match
  • Tuition reimbursement for advanced degrees, professional certifications, and executive development
  • 12 paid annual company holidays
  • Vacation and sick time
  • Inclusive culture supporting professional development, diversity, and work-life balance