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Mantracourt Electronics Ltd.

Field Applications Engineer, Fluid Dispensing

Mantracourt Electronics Ltd.

. Handle customer day-to-day calls and communication via email, phone, and, if required, in person .

Posted 9/25/2026full-timeSan Jose • California • United StatesJuniorMid-Level💰 $92,000 - $97,000 per yearWebsite

About the role

Key responsibilities & impact
  • Handle customer day-to-day calls and communication via email, phone, and, if required, in person
  • Provide post-sales process and system support
  • Troubleshoot machine issues over the phone or on the customer floor
  • Assist in process optimization at customer sites or remotely via phone or email
  • Interact with the overseas factory to solve machine issues and discuss new project requirements
  • Conduct system demonstrations at the office and process parts with detailed reports
  • Develop and optimize applications to accomplish client objectives and user needs
  • Act as a technical advisor to Sales and Service groups
  • Demonstrate systems and communicate with customers at tradeshows
  • Contribute to system manuals and other documentation
  • Support the sales team during customer meetings
  • Communicate with customers to understand new project requirements
  • Prepare system configurations for quoting
  • Collect feedback for hardware and software improvements

Requirements

What you’ll need
  • Bachelor's degree in a technical field such as Engineering, Chemistry or Computer Engineering or related field preferred
  • 2-3 years of fluid applications/process engineering or experience interacting with customers in technical projects preferred
  • Industry-specific experience and familiarity in Conformal Coating or SMT processes
  • Experience working with chemicals and solvents preferred
  • Understanding of basic electronics for troubleshooting
  • Strong customer service, sales, and marketing experience skills

Benefits

Comp & perks
  • Participation in an annual short-term incentive (bonus) program
  • Comprehensive Blue Cross Blue Shield medical plans
  • Dental and vision options
  • Full employer coverage for life insurance
  • Short-term and long-term disability coverage
  • Optional supplemental insurance and lifestyle benefits
  • 401(k) savings program with a 5% company match
  • Tuition reimbursement for advanced degrees, professional certifications, and executive development
  • 12 paid annual company holidays
  • Vacation and sick time
  • Inclusive culture promoting personal growth and diversity