Service Engineer I

Mantracourt Electronics Ltd.

. Perform equipment repairs, installations, and maintenance at customer facilities .

Posted 9/23/2026full-timeUnited StatesMid-LevelSenior💰 $75,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in diagnosing and troubleshooting semiconductor back-end equipment issues, providing technical support, and delivering training to customers. Proficient in collaborating with cross-functional teams to enhance product offerings and customer satisfaction.

Highest-signal resume keywords

Semiconductor Back-End EquipmentTechnical SupportTroubleshootingRoot Cause AnalysisCustomer Training

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Equipment RepairHardware InstallationSoftware UpgradesAnalytical SkillsProblem-SolvingTechnical CommunicationField ServiceManufacturing ProcessesCorrective ActionsTechnical Documentation

Soft Skills

Verbal CommunicationWritten CommunicationCollaborationCustomer EngagementAnalytical Thinking

Certifications & Qualifications

Associate’s DegreeBachelor’s Degree

Industry Keywords

Field Service EngineeringSemiconductor ManufacturingTechnical TrainingCustomer SupportTravel Requirements

About the role

Key responsibilities & impact

Perform equipment repairs, installations, and maintenance at customer facilities
Install and implement hardware and software upgrades
Provide technical support by phone and email
Diagnose and troubleshoot equipment issues and communicate findings to the factory
Deliver technical training to customers at their facilities
Support Service Engineer II on technical projects, service activities, and customer needs
Collaborate with Applications and Testing Group on equipment testing and troubleshooting
Partner with Sales by providing technical information and participating in customer visits
Collaborate with Marketing by gathering and communicating customer feedback and product needs
Represent and promote company products and services professionally
Travel throughout the United States, Canada, and Mexico for installations, service needs, and business activities
Perform additional duties supporting departmental and organizational objectives

Requirements

What you’ll need

Associate’s or Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Software Engineering, or a related engineering discipline
3–5 years of professional experience in the design, repair, maintenance, or field service of semiconductor back-end equipment strongly preferred
Demonstrated knowledge and hands-on experience with semiconductor back-end manufacturing processes and equipment
Strong analytical and problem-solving capabilities, with proven ability to diagnose, troubleshoot, and resolve complex technical issues
Experience with root cause analysis and development and implementation of effective corrective actions preferred
Excellent verbal and written communication skills
Ability and willingness to travel frequently throughout the United States, Canada, and Mexico
Ability to provide technical support remotely and at customer sites

Benefits

Comp & perks

Annual short-term incentive (bonus) program
Comprehensive Blue Cross Blue Shield medical plans
Dental and vision options
Employer-paid life insurance
Short-term and long-term disability coverage
Optional supplemental insurance and lifestyle benefits
401(k) savings program with a 5% company match
Tuition reimbursement for advanced degrees, professional certifications, and executive development
12 paid annual company holidays
Vacation and sick time
Professional development opportunities
Inclusive and flexible work environment