Associate Product Manager, Ecosystem Integrations

Manulife

. Support end-to-end delivery of customer SSO and third-party care partner integrations from discovery and requirements through build, testing, launch, and post-launch stabilization .

Posted 10/14/2026full-timeToronto • CanadaMid-Level💰 CA$73,725 - CA$122,875 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Digital Product Management with a focus on SSO and third-party integrations, effectively translating complex requirements into actionable product strategies. Proficient in managing cross-functional teams and delivering solutions that enhance member experience and operational efficiency.

Highest-signal resume keywords

Digital Product ManagementSSO Integration ExpertiseAPI CommunicationBusiness AnalysisBilingualism (English and French)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Identity ManagementSAML 2.0OIDCData FlowsPlatform IntegrationsUser StoriesAcceptance CriteriaProcess FlowsJourney MapsTesting Support

Soft Skills

Strong Communication SkillsAttention to DetailProactive Follow-ThroughRelationship BuildingProblem-Solving

Industry Keywords

Digital HealthMember ExperienceVendor ConnectivityOperational SupportEcosystem Integration

About the role

Key responsibilities & impact

Support end-to-end delivery of customer SSO and third-party care partner integrations from discovery and requirements through build, testing, launch, and post-launch stabilization
Coordinate internal and external teams while managing timelines, dependencies, risks, decisions, data exchange, and issue resolution
Translate member, customer, partner, and business needs into product requirements, user stories, acceptance criteria, process flows, and journey maps
Partner with Design, Engineering, Architecture, Security, and CIAM teams to define and validate solutions
Co-manage the ecosystem integration roadmap, backlog, and delivery plan across multiple workstreams
Prioritize opportunities based on member value, strategic alignment, delivery effort, risk, and reuse
Contribute to reusable integration patterns for customer onboarding, vendor connectivity, data exchange, monitoring, and operational support
Coordinate cross-functional launch readiness
Monitor adoption, authentication success, reliability, defects, support volume, and member experience to identify improvement opportunities

Requirements

What you’ll need

Minimum of five years' experience in Digital Product Management, encompassing identity or SSO integration expertise
Two to four years of relevant experience in digital product management, business analysis, technology delivery, platform integrations, or a related role
Experience supporting SSO, APIs, identity, or third-party integrations is an asset
University degree or equivalent experience in business, technology, engineering, design, or a quantitative field
Ability to convert ambiguous needs into structured requirements, prioritize work, and support delivery across the product lifecycle
Ability to understand and communicate APIs, data flows, authentication, SAML 2.0, OIDC, identity providers, environments, testing, and production support
Ability to build effective working relationships with business stakeholders, technical teams, control functions, operations teams, and external partners
Ability to break down complex problems, identify dependencies and risks, evaluate options, and recommend practical next steps
Proactive follow-through, attention to detail, and accountability for outcomes, decisions, and commitments
Strong written and verbal communication skills
Curiosity and willingness to build expertise in digital health, member experience, identity, platform integration, and partner ecosystems
Bilingualism (English and French) is a strong asset; if the successful candidate is in Québec, proficiency in both languages is required

Benefits

Comp & perks

Flexible work environment
Learning and career growth support
Health, dental, mental health, and vision benefits
Short- and long-term disability insurance
Life and AD&D insurance coverage
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans, including pension
Global share ownership plan with employer matching contributions
Financial education and counseling resources
Paid holidays, vacation, personal, and sick days
Statutory leaves of absence
Incentive programs and incentive compensation tied to business and individual performance