Bilingual Associate – New Business

Manulife

. Input and prepare life and critical illness insurance applications and contracts .

Posted 9/21/2026full-timeMontreal • CanadaJuniorMid-Level💰 CA$39,225 - CA$65,375 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in managing life and critical illness insurance applications with a focus on accuracy and productivity. Bilingual in French and English, capable of effective communication and multitasking in a fast-paced environment.

Highest-signal resume keywords

Bilingual French And EnglishProficient In Microsoft WordProficient In Microsoft ExcelStrong Written Communication SkillsKnowledge Of Individual Life Insurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Keyboarding SkillsAttention To DetailDocument ReviewQuality ControlData EntryResearch SkillsContract PreparationEmail ManagementProblem SolvingProductivity Tracking

Soft Skills

MultitaskingConcise CorrespondenceClient Service Management

Tools & Technologies

Reference ToolsJob AidsExcel Tracking Reports

Industry Keywords

Life InsuranceCritical Illness InsuranceConfidentiality

About the role

Key responsibilities & impact

Input and prepare life and critical illness insurance applications and contracts
Perform self-checks for accuracy before quality control
Print, bind, and assemble contracts
Review and index documents from advisors and clients
Triage and prioritize shared inbox emails
Route, follow up on, and resolve inquiries
Prepare, package, and mail medical information and letters confidentially
Maintain 98% or better accuracy and productivity using reference tools, job aids, and Excel tracking reports
Conduct daily research to identify gaps and potential issues
Manage client service needs and expectations
Work flexibly and solve problems in a fast-paced environment

Requirements

What you’ll need

Bilingual French and English required
Proficient in Microsoft Word and Excel
Proven keyboarding skills with speed, accuracy, and attention to detail
Strong written communication skills
Ability to correspond concisely with internal teams
Ability to multitask and manage high volumes of work
Availability for overtime
Knowledge of individual life insurance is an asset

Benefits

Comp & perks

Flexible work environment
Learning and career growth opportunities
Health benefits
Dental benefits
Mental health benefits
Vision benefits
Short- and long-term disability insurance coverage
Life and AD&D insurance coverage
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans, including pension
Global share ownership plan with employer matching contributions
Financial education and counseling resources
Paid holidays, vacation, personal, and sick days
Statutory leaves of absence
Incentive programs and incentive compensation tied to business and individual performance