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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business analysis, process mapping, and stakeholder engagement within the Financial Services sector, particularly in Insurance. Proficient in adapting to changing priorities while fostering collaborative relationships and delivering effective solutions.
Highest-signal resume keywords
Business AnalysisProcess MappingStakeholder EngagementMicrosoft Office ProficiencyFinancial Services Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Process DesignRequirements DocumentationProcess MappingProject SupportChange Management
Soft Skills
Organizational SkillsProblem-Solving SkillsCommunication SkillsRelationship BuildingAdaptability
Tools & Technologies
Microsoft OfficePowerPointConfluenceJIRA
Industry Keywords
Affinity InsuranceFinancial ServicesBusiness ReadinessOperations Productivity
About the role
Key responsibilities & impact- Support projects and initiatives in the Affinity Insurance team
- Work closely with analysts, Value Stream staff, and business partners to deliver initiatives and projects
- Determine business impacts of initiatives and projects, particularly impacts to business processes
- Build new or revised processes to enable business partners to deliver seamlessly after project launch
- Prepare business partners for introduced changes and articulate their specific implications
- Ask questions, understand business drivers and needs, and document detailed business requirements
- Build and foster positive, effective relationships with key stakeholders
- Collaborate with working groups and document business needs
- Support business readiness while minimizing impacts to Operations productivity
Requirements
What you’ll need- 2 or more years of relevant work experience in business analysis
- Proficiency with Microsoft Office products
- PowerPoint, Confluence, and JIRA experience would be an asset
- Experience in Financial Services, especially Insurance, would be an asset
- Strong organizational and problem-solving skills while working in a fast-paced environment with changing priorities
- Experience with process mapping and/or process design
- Ability to foster positive relationships and effectively lead various sized groups to attain collaborative and innovative solutions
- Adaptable and able to reprioritize conflicting workloads and deliverables
- Excellent verbal and written communication skills, with ability to adjust for different audiences
Benefits
Comp & perks- Flexible work environment supporting well-being and inclusion
- Health insurance
- Dental insurance
- Mental health benefits
- Vision insurance
- Short- and long-term disability coverage
- Life and AD&D insurance coverage
- Adoption/surrogacy benefits
- Wellness benefits
- Employee/family assistance plans
- Retirement savings plans
- Pension
- Global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Paid holidays, vacation, personal, and sick days
- Statutory leaves of absence
- Incentive programs and incentive compensation tied to business and individual performance
- Learning and career growth opportunities