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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business systems analysis, technical analysis, and Agile methodologies, with a strong focus on translating requirements into actionable solutions. Proficient in using AI-enabled tools for documentation and solution design while maintaining effective communication and collaboration across teams.
Highest-signal resume keywords
Business Systems AnalysisAgile MethodologiesRequirements DocumentationUser Story CreationFunctional Testing
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical AnalysisRequirements GatheringDefect AnalysisRoot-Cause AnalysisSolution DesignAcceptance CriteriaSystem DocumentationImpact AssessmentAI-Assisted TechniquesMicroservices
Soft Skills
Analytical SkillsProblem-Solving SkillsCollaboration SkillsCommunication SkillsOrganizational Skills
Tools & Technologies
JiraConfluenceAI-Enabled ToolsAPIsIntegrated Enterprise Applications
Industry Keywords
InsuranceFinancial ServicesInvestment Technology
Tech Stack
Tools & technologiesMicroservices
About the role
Key responsibilities & impact- Collaborate with business and technology partners to understand objectives and clarify requirements
- Assess potential impacts across systems and processes
- Analyze high-level solution designs and translate them into technical requirements, user stories, acceptance criteria, and documentation
- Assess upstream, downstream, integration, and system impacts, dependencies, and delivery risks
- Use AI-enabled tools and practices for requirements discovery, analysis, documentation, and solution design
- Partner with product, engineers, architects, Quality Engineers, and analysts to support solution design and implementation
- Manage requirements, dependencies, and priorities across concurrent initiatives in an Agile environment
- Create and maintain user stories, requirements, acceptance criteria, test results, approvals, and system documentation
- Perform functional testing and validate expected outcomes
- Investigate defects and identify root causes with team members
- Identify opportunities to improve system effectiveness, analysis, documentation, and delivery practices
- Maintain organized system documentation for development, delivery, and team knowledge
- Share knowledge and effective practices across the team
Requirements
What you’ll need- 5+ years of experience as a Business Systems Analyst, Technical Analyst, Quality Engineer, or Software Engineer
- Experience in business systems analysis, technical analysis, or a related technology role
- Experience translating business and technical needs into implementable solutions
- Strong analytical, technical, diagnostic, and problem-solving skills
- Experience gathering, analyzing, and documenting requirements
- Experience creating user stories and acceptance criteria
- Ability to understand technical designs, system interactions, dependencies, and downstream impacts
- Experience supporting requirements analysis, implementation, validation, and defect resolution
- Strong written and verbal communication, collaboration, and facilitation skills
- Ability to balance business value, development effort, technical constraints, and risk
- Strong planning and organizational skills
- Experience collaborating with product, engineering, architecture, quality engineering, and technology partners
- Experience in an Agile delivery environment
- Experience with Jira and Confluence or comparable platforms
- Ability to learn and apply new business processes, technologies, and tools
- Willingness to share knowledge and support analysis, documentation, and collaboration practices
- Post-secondary education in a relevant field or equivalent practical experience (preferred)
- Experience with microservices, APIs, or complex integrated enterprise applications (preferred)
- Experience in Insurance, Financial Services, or Investment technology environments (preferred)
- Experience with functional testing, defect analysis, or root-cause analysis (preferred)
- Experience applying AI-assisted techniques to research, requirements discovery, analysis, documentation, or solution design (preferred)
Benefits
Comp & perks- Flexible environment supporting well-being and inclusion
- Learning and career growth support
- Health, dental, mental health, and vision benefits
- Short- and long-term disability insurance
- Life and AD&D insurance coverage
- Adoption/surrogacy benefits
- Wellness benefits
- Employee/family assistance plans
- Retirement savings plans, including pension
- Global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Paid holidays, vacation, personal, and sick days in Canada
- Statutory leaves of absence
- Incentive compensation tied to business and individual performance