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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Quality Assurance reviews of mortgage and loan credit transactions, ensuring compliance with credit risk policies and regulatory guidelines. Proficient in financial statement analysis and effective communication, with a strong ability to manage multiple assignments efficiently.
Highest-signal resume keywords
Quality Assurance ReviewsUnderwriting ExperienceLending Credit PrinciplesFinancial Statement AnalysisMS Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality AssuranceLoan ReviewCredit ReviewFinancial Statement AnalysisLending Credit Principles
Soft Skills
Strong Communication SkillsExceptional Interpersonal SkillsSelf-MotivationAbility to PrioritizeProfessionalism
Tools & Technologies
MS OfficeMS WordMS ExcelInternet-Based Communication
Industry Keywords
Mortgage TransactionsLoan Credit TransactionsRegulatory GuidelinesSpecialized LendingCredit Risk Management
About the role
Key responsibilities & impact- Complete independent, objective Quality Assurance reviews of mortgage and loan credit transactions
- Provide reasonable assurance that Manulife Bank credit risk policies, procedures, and regulatory guidelines are followed
- Conduct annual reviews of a portfolio of Specialized Lending loans
- Gather and evaluate insurance and Bank documentation
- Review loans using established review methodologies and identify actual and potential loan issues early
- Highlight and action non-compliant loans according to file escalation processes
- Request, follow up on, review, and evaluate documentation for Level 1 or Level 2 annual reviews
- Complete loan reviews in a timely, efficient, and professional manner
- Track, document, and update assigned, completed, and in-process reviews
- Meet monthly completion targets for Quick and Full annual reviews
- Complete loan withdrawal requests and updates/requests to Credit Risk Management
- Respond to other customer enquiries in a timely manner
- Build professional relationships and collaborate with Account Management, Sales, Account Support, and Credit Risk Management
Requirements
What you’ll need- 5 years of experience in underwriting/loan review/credit review of Personal and/or Commercial loan products
- Firm grasp of lending credit principles
- Ability to comprehend insurance policy documents
- Experience with financial statement analysis is an asset
- Strong communication skills and ability to convey complex ideas clearly and concisely
- Ability to prioritize and manage multiple assignments in a fast-paced environment and meet deadlines efficiently and accurately
- Exceptional interpersonal skills
- High level of professionalism, self-motivation, and sense of urgency
- Ability to work successfully with minimal supervision
- Demonstrated ability to use MS Office, including MS Word and Excel, and internet-based communication mediums
- Knowledge of Manulife Bank systems is an asset
- Exemplary proficiency in spoken and written English
- French bilingualism is an asset; required for successful candidates in Québec to support clients from various provinces outside Québec
Benefits
Comp & perks- Flexible work environment
- Health insurance
- Dental insurance
- Mental health benefits
- Vision insurance
- Short- and long-term disability insurance
- Life and AD&D insurance coverage
- Adoption/surrogacy benefits
- Wellness benefits
- Employee/family assistance plans
- Retirement savings plans, including pension
- Global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Paid holidays, vacation, personal, and sick days
- Statutory leaves of absence