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Manulife

Digital Product Owner

Manulife

. Contribute to product strategy development by analyzing user feedback and competitive insights .

Posted 10/30/2026full-timeWaterloo • CanadaJunior💰 CA$70,500 - CA$117,500 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product management, including user story development, data analysis, and agile methodologies. Proficient in collaborating with cross-functional teams to align product strategies with user needs and market trends.

Highest-signal resume keywords
Product Management ExperienceData Analysis SkillsAgile MethodologiesUser Story DevelopmentBilingualism in English and French

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Product Strategy DevelopmentUser Story WritingData AnalyticsSWOT AnalysisRACI MatrixDigital Product LifecyclePersonalization StrategiesDigital Improvement IdentificationEnd-to-End Servicing WorkflowsPerformance Tracking
Soft Skills
Effective CommunicationInterpersonal AbilitiesAnalytical SkillsProblem-Solving SkillsCollaboration Skills
Tools & Technologies
Adobe Experience ManagerJiraRallyCMS Tools
Industry Keywords
Group Retirement IndustryData Privacy RegulationsAgile EventsChange ManagementGo-To-Market Activities

Tech Stack

Tools & technologies
AEM

About the role

Key responsibilities & impact
  • Contribute to product strategy development by analyzing user feedback and competitive insights
  • Assist in crafting product roadmaps aligned with strategic goals
  • Collaborate with cross-functional teams to understand collaborator needs and align roadmap priorities
  • Use modern architecture principles for product execution
  • Participate in agile events
  • Facilitate product development by writing user stories, prioritizing the backlog, and conducting trade-offs
  • Maintain communication on delivery progress
  • Conduct product data analysis to supervise performance and identify trends
  • Advise decisions using structured prioritization methods for objective, data-driven outcomes
  • Support change management and go-to-market activities
  • Implement adoption plans and engage collaborators
  • Collaborate with teams to deliver training and communication materials
  • Develop significant connections with customers and overcome obstacles
  • Apply SWOT Analysis and RACI Matrix frameworks to steer strategic directions

Requirements

What you’ll need
  • 1-2 years of experience in product management with a consistent track record of delivering successful digital products
  • Bachelor’s degree or equivalent experience preferred; relevant practical experience may also be considered
  • Foundational experience supporting digital product teams
  • Exposure to end-to-end servicing workflows, such as claims, withdrawals, and address changes
  • Ability to collaborate with partners and identify manual touchpoints and opportunities for digital improvement
  • Foundational experience working with technical teams to translate business needs into clear user stories and/or requirements
  • Ability to bridge communication between business and technology partners
  • Strong analytical and problem-solving skills
  • Effective communication and interpersonal abilities
  • Basic understanding of the group retirement industry
  • Familiarity with digital experiences and product lifecycle stages
  • Experience developing personalization strategies and awareness of data privacy regulations
  • Exposure to CMS tools, particularly Adobe Experience Manager
  • Basic knowledge of Lean, Scrum, and Kanban methodologies
  • Familiarity with Jira and Rally
  • Ability to engage collaborators and align product vision
  • Experience using data analytics for informed decision-making and performance tracking
  • Awareness of AI trends is an asset
  • Bilingualism in English and French is an asset; if the successful candidate is in Québec, proficiency in both languages will be required

Benefits

Comp & perks
  • Learning and career growth support
  • Flexible environment supporting well-being and inclusion
  • Health, dental, mental health, and vision coverage
  • Short- and long-term disability insurance
  • Life and AD&D insurance coverage
  • Adoption/surrogacy benefits
  • Wellness benefits
  • Employee/family assistance plans
  • Retirement savings plans, including pension
  • Global share ownership plan with employer matching contributions
  • Financial education and counseling resources
  • Paid holidays, vacation, personal, and sick days in Canada
  • Statutory leaves of absence
  • Incentive programs and incentive compensation tied to business and individual performance