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Manulife

Director, Audit Services

Manulife

. Prepare the bi-annual audit and advisory plan for assigned Insurance and GWAM areas across Asia .

Posted 11/10/2026full-timeKuala Lumpur • MalaysiaLeadWebsite

About the role

Key responsibilities & impact
  • Prepare the bi-annual audit and advisory plan for assigned Insurance and GWAM areas across Asia
  • Lead or support departmental, Asia-wide, regional and global initiatives
  • Own relationships with senior stakeholders across assigned Insurance and GWAM areas, segments and countries
  • Present audit issues and observations to regional and global senior management
  • Make practical, value-added recommendations to improve controls and operational efficiency and effectiveness
  • Represent Audit and Advisory Services in regional Risk Committees and Executive Management meetings
  • Follow up on corrective action plans to support timely issue closure
  • Plan, direct and oversee audit and advisory engagements, including key risk audits, key risk reviews, AML, SOX and advisory engagements
  • Lead regional, global, thematic and highly complex engagements from planning through fieldwork to reporting
  • Evaluate risk management and internal controls and perform root cause analysis
  • Manage engagements within time budgets and target dates
  • Ensure high-quality, clear, concise and well-organized reports
  • Lead use of data analytics techniques and GenAI in audit and advisory processes
  • Review key working papers and coach and develop audit team members
  • Recruit talent and monitor departmental and team KPIs

Requirements

What you’ll need
  • A university degree
  • At least 10 years of relevant experience in the Financial Services industry
  • Experience may be in internal or external audit, risk management, compliance, actuarial, finance, technology, data and analytics, operations, sales and distribution, or other relevant business or subject-matter roles
  • A recognized professional designation relevant to the discipline, such as CPA, CA, ACCA, CIA, CISA, FSA, FIA, risk or investment designation, or equivalent demonstrated expertise
  • Strong knowledge of life insurance and/or asset management
  • Solid understanding of risk management practices and control frameworks
  • Deep subject-matter expertise in at least one Insurance or GWAM business or control area
  • Ability to assess risks and controls and advise management
  • Advisory and problem-solving mindset
  • Asia regional experience in the Financial Services industry
  • Proven leadership and people management skills
  • Proven relationship management skills and ability to collaborate in a multicultural environment
  • Excellent written and oral communication skills
  • Fluency in spoken and written English
  • Ability to understand business processes and risks, identify key controls, analyze complex situations and make practical recommendations
  • Ability to balance multiple priorities and projects
  • Experience engaging with senior regional and global stakeholders across Insurance and GWAM is preferred
  • Internal audit, audit methodology, IIA Standards, SOX or CIA experience/designation is preferred
  • Consulting, advisory, transformation, project delivery or cross-functional/geographic secondment experience is preferred
  • Knowledge of data analysis tools and GenAI is preferred
  • Exposure to sales and product compliance is preferred
  • Fluency in one or more Asian languages is preferred

Benefits

Comp & perks
  • Flexible environment supporting well-being and inclusion
  • Learning and career growth support
  • Equal opportunity employment
  • Reasonable accommodation during the application process