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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in IT sourcing and procurement, with a strong focus on strategic vendor management, contract negotiation, and team leadership. Proven ability to execute multi-year category strategies while ensuring compliance with regulatory requirements and fostering an inclusive team culture.
Highest-signal resume keywords
IT Sourcing StrategyVendor ManagementContract NegotiationTeam LeadershipAI-Enabled Procurement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sourcing StrategyContract Lifecycle ManagementNegotiation SkillsFinancial AnalysisPerformance Metrics TrackingEnterprise Software LicensingSaaS Vendor ManagementAI Solutions SourcingRisk ManagementData Analysis
Soft Skills
CoachingMentoringCommunication SkillsExecutive PresenceJudgment
Tools & Technologies
IvaluaSirionPowerPointExcelBusiness Intelligence Dashboards
Certifications & Qualifications
SCMPCPSM
Industry Keywords
Financial ServicesRegulated IndustryThird-Party RiskEthical PracticesConsulting
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Lead, coach and develop the IT sourcing team
- Manage goals, capacity, work allocation and quality while fostering an inclusive culture
- Partner with HR on hiring, onboarding and succession planning
- Own and execute the multi-year IT category strategy across enterprise software, SaaS, cloud, technology and professional services
- Align spend, demand and license optimization opportunities with Manulife’s Technology roadmap and enterprise priorities
- Lead complex, high-value sourcing events, negotiations and renewals with strategic IT vendors
- Manage executive-level strategic supplier relationships with Vendor Governance and Technology partners
- Establish regular business reviews and proactively plan renewals ahead of contract expirations
- Advise senior Technology and business leaders
- Lead executive meetings and steering committees
- Prepare decision materials covering category strategy, deal status, value, risks and trade-offs
- Oversee end-to-end sourcing and contracting through Ivalua and Sirion
- Partner with Legal, Risk, Finance and subject-matter experts to finalize terms and documentation
- Ensure architectural, procurement, authority, third-party risk and regulatory requirements are met
- Uphold ethical supplier treatment
- Define, track and report category and team metrics including savings, cost avoidance, pipeline, cycle time, sourcing outcomes and stakeholder satisfaction
- Use dashboards, benchmarking and business intelligence to strengthen negotiations and prioritize opportunities
- Champion AI-enabled procurement and continuous improvement of sourcing processes, playbooks and templates
- Lead sourcing and negotiation of AI, machine learning and generative AI solutions, including contract terms and addenda
Requirements
What you’ll need- 10+ years of progressive IT/software sourcing, procurement, vendor management and/or consulting experience
- Accountability for complex negotiations and contracting
- Background in sourcing strategy, management consulting or equivalent internal consulting/PMO work
- Proven people leadership experience coaching, mentoring and developing sourcing or procurement professionals
- Experience managing team performance
- Ability to execute multi-year category strategies with measurable financial and risk outcomes
- Strong sourcing experience with strategic enterprise software and SaaS vendors such as Salesforce and Adobe
- Experience with enterprise licensing, subscriptions and multi-year agreements
- Strong commercial, analytical and contract negotiation skills
- Executive presence and strong written and verbal communication skills
- Experience leading executive meetings and influencing senior leaders in matrixed, multi-segment organizations
- Advanced PowerPoint and Excel skills
- Knowledge of intake-to-contract and contract lifecycle management tools such as Ivalua or Sirion
- Financial services or regulated-industry experience
- Familiarity with third-party risk requirements
- Sound judgment and commitment to integrity and ethical practices
- Experience sourcing and negotiating AI, machine learning and generative AI software, platforms, data and professional services
- Experience leading AI tooling evaluations, contract addenda workflows and AI-assisted sourcing
- Related post-secondary degree or equivalent experience
- SCMP, CPSM or similar designation is an asset
Benefits
Comp & perks- Flexible work environment
- Health insurance
- Dental insurance
- Mental health benefits
- Vision insurance
- Short- and long-term disability insurance
- Life and AD&D insurance coverage
- Adoption/surrogacy benefits
- Wellness benefits
- Employee/family assistance plans
- Retirement savings plans
- Pension
- Global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Paid holidays, vacation, personal, and sick days
- Statutory leaves of absence
- Incentive programs and incentive compensation tied to business and individual performance