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Manulife

Director, Product Analytics

Manulife

. Lead the Product Analytics function and team within Group Benefits .

Posted 11/5/2026full-timeToronto • CanadaLead💰 CA$113,260 - CA$210,340 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in leading Product Analytics functions, developing analytics strategies, and translating complex business questions into actionable insights. Proficient in data visualization, storytelling, and fostering collaboration across cross-functional teams.

Highest-signal resume keywords
Leadership Experience In AnalyticsData Visualization And StorytellingAnalytics Strategy DevelopmentUnderstanding Of Group Benefits BusinessBilingualism In English And French

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Product AnalyticsData AnalysisExploratory AnalyticsAutomated ReportingSelf-Service Analytical CapabilitiesData Quality ManagementGovernance PrinciplesAI And Advanced Analytics FoundationsStrategic InsightsPerformance Measurement
Soft Skills
Coaching And DevelopmentExecutive CommunicationStakeholder ManagementCollaborationChange Management
Tools & Technologies
DashboardsBusiness Intelligence ToolsData Analytics TechnologiesData Ecosystem ManagementAnalytics Automation
Industry Keywords
Group BenefitsProduct DevelopmentPortfolio ManagementCustomer AdoptionData Protection

About the role

Key responsibilities & impact
  • Lead the Product Analytics function and team within Group Benefits
  • Establish priorities and an analytics roadmap aligned with product and business strategies
  • Coach and develop employees while fostering a collaborative, accountable and high-performing team
  • Partner with Product, Distribution, Operations, Data and Technology leaders
  • Translate strategic priorities and business questions into analytics, insights and recommendations
  • Advance Product Analytics from traditional reporting toward proactive, insight-driven analytics
  • Analyze product performance, customer needs, trends, opportunities and emerging issues
  • Support decisions across product development, enhancements, portfolio management, customer adoption and ongoing performance
  • Develop dashboards, recurring reporting, exploratory analytics, self-service capabilities and data products
  • Enable data and analytics foundations for AI adoption and advanced analytics
  • Support broader Group Benefits analytics priorities, including customer, member, sponsor, portfolio and operational analytics
  • Frame complex or ambiguous questions, assess data, develop analytical approaches and provide actionable recommendations
  • Strengthen data storytelling for Product partners, senior leaders and business stakeholders
  • Drive consistency, efficiency, automation and reusable analytical capabilities
  • Advance the analytics data ecosystem with Data and Technology teams
  • Champion data quality, governance, privacy and data protection
  • Define and monitor measures of business impact, stakeholder value, adoption and analytical effectiveness
  • Assess emerging technologies and drive innovation and continuous improvement
  • Represent Product Analytics in cross-functional product, data, technology and business initiatives

Requirements

What you’ll need
  • University degree in business, finance, analytics, technology, mathematics, engineering or another quantitative field
  • Significant leadership experience within analytics, business intelligence, product analytics or a related data function
  • Demonstrated experience leading teams through change and transformation
  • Strong experience using data and analytics for product, customer or business decision-making
  • Experience applying analytics to recurring reporting, exploratory analysis, strategic insights and scalable analytical solutions
  • Strong understanding of the Group Benefits business and product landscape
  • Experience developing and executing an analytics strategy and roadmap
  • Experience partnering with Product and business teams to assess opportunities and influence strategic and tactical decisions
  • Strong data visualization and storytelling skills
  • Experience with modern analytics, business intelligence and data technologies, including dashboards, automated reporting and self-service analytical capabilities
  • Understanding of data foundations required for AI and advanced analytics
  • Strong understanding of data management principles, including data quality, governance, privacy and protection
  • Ability to structure ambiguous business questions and translate data into recommendations and measurable outcomes
  • Executive communication and stakeholder management skills
  • Ability to operate across a complex, matrixed organization
  • Bilingualism (English and French) is an asset; if the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec

Benefits

Comp & perks
  • Flexible work environment
  • Learning and career growth opportunities
  • Well-being and inclusion support
  • Health insurance
  • Dental insurance
  • Mental health benefits
  • Vision insurance
  • Short- and long-term disability insurance
  • Life and AD&D insurance
  • Adoption/surrogacy benefits
  • Wellness benefits
  • Employee/family assistance plans
  • Retirement savings plans
  • Pension plan
  • Global share ownership plan with employer matching contributions
  • Financial education and counseling resources
  • Paid holidays, vacation, personal, and sick days
  • Statutory leaves of absence
  • Reasonable accommodation during the application process