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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in risk management, regulatory compliance, and operational oversight, with strong analytical and communication skills to influence stakeholders and enhance risk management practices. Proficient in assessing operational risks and supporting governance activities within the insurance industry.
Highest-signal resume keywords
Risk ManagementRegulatory ComplianceOperational Risk FrameworksAnalytical SkillsBilingualism in English and French
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Risk AssessmentOperational ResilienceControl EnvironmentsIssue ManagementChange Risk ManagementRisk GovernanceStrategic InitiativesBusiness TransformationsGroup Benefits KnowledgeClaims Underwriting
Soft Skills
Problem-SolvingCritical ThinkingCommunication SkillsStakeholder InfluenceConstructive Challenge
Tools & Technologies
GRC PlatformsArcher
Certifications & Qualifications
CPACIACRMACRM
Industry Keywords
Insurance IndustryFinancial InstitutionGovernance PracticesOperational RiskThird-Party Risk
About the role
Key responsibilities & impact- Provide independent second-line risk oversight and effective challenge to business and operational partners across the Group Benefits organization
- Assess and monitor operational, regulatory, strategic, and emerging risks and their potential business impact
- Support and oversee risk and control self-assessments, issue and corrective action management, change risk, third-party risk, operational resilience, and critical operations programs
- Review and challenge risk assessments, control environments, and mitigation strategies
- Analyze risk trends, themes, and emerging issues
- Communicate risk insights to senior leaders and governance committees
- Partner with first-line stakeholders to strengthen risk management practices and improve control effectiveness
- Support regulatory reviews, audits, investigations, and governance activities
- Contribute to the evolution of risk management frameworks, methodologies, and reporting across Canada Segment Risk
- Work closely with business and operational partners while reporting to Canada Segment Risk
Requirements
What you’ll need- 8-10+ years of experience in risk management, audit, compliance, operations, or the insurance industry
- Bachelor's degree in Business, Finance, Risk Management, Accounting, or a related discipline
- Strong knowledge of Group Benefits products, operations, claims, underwriting, plan administration, and associated risks
- Understanding of operational risk management frameworks, governance practices, and control environments
- Ability to provide constructive challenge and influence stakeholders at all levels
- Strong analytical, problem-solving, and critical thinking skills
- Excellent written and verbal communication skills
- Experience preparing materials for senior management and governance committees
- Bilingualism in English and French is a strong asset
- If the successful candidate is in Québec, proficiency in both English and French will be required
- Professional designation such as CPA, CIA, CRMA, or CRM is preferred
- Experience within a federally regulated financial institution is preferred
- Familiarity with GRC platforms such as Archer is preferred
- Knowledge of regulatory expectations related to operational risk, third-party risk, operational resilience, and risk governance
- Experience supporting large-scale business transformations, strategic initiatives, or regulatory change programs
Benefits
Comp & perks- Flexible work environment
- Health insurance
- Dental insurance
- Mental health benefits
- Vision insurance
- Short- and long-term disability insurance
- Life and AD&D insurance coverage
- Adoption/surrogacy benefits
- Wellness benefits
- Employee/family assistance plans
- Retirement savings plans
- Pension
- Global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Paid holidays, vacation, personal, and sick days
- Statutory leaves of absence
- Learning and career growth opportunities
- Incentive programs and incentive compensation tied to business and individual performance