FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in disability management and return-to-work strategies while effectively communicating with plan members and stakeholders. Proficient in assessing medical, functional, vocational, and psychosocial factors to drive successful outcomes.
Highest-signal resume keywords
Bilingualism (English And French)Disability Management KnowledgeHealthcare Program DegreeOrganizational And Prioritization SkillsDecision-Making Under Tight Deadlines
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims AssessmentBenefit Communication WritingRecovery Strategy DesignCase ManagementAnalytical Reasoning
Soft Skills
Emotional IntelligenceCompassionResiliencyCollaborationCommunication
Industry Keywords
Service Level AgreementsPlan SponsorsPlan MembersTreatment ProvidersHealthcare Providers
About the role
Key responsibilities & impact- Proactively handle a dedicated caseload in compliance with specific service level agreements and targeted turnaround times
- Action daily administrative tasks, including responding to emails and telephone calls in a timely manner
- Assess claims based on contractual, medical, and vocational barriers
- Develop positive relationships through frequent collaboration with plan sponsors, plan members, treatment providers, and internal partners
- Drive cases to a successful return to work or job-resolution-ready outcome
- Write letters communicating pertinent benefit-related information based on analytical reasoning
- Demonstrate resiliency, emotional intelligence, and compassion when listening and communicating with plan members
- Deliver difficult claims-related decisions
- Support plan members across Canada through illness, injury, and recovery
- Assess medical, functional, vocational, and psychosocial factors
- Design recovery and return-to-work strategies
- Partner with clients, employers, and healthcare providers to achieve sustainable outcomes
Requirements
What you’ll need- Bilingualism (English and French) is an asset; if the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec
- A college or university degree in a healthcare program or equivalent work experience is considered an asset
- Confirmed ability to make meaningful decisions efficiently and optimally under tight deadlines
- Knowledge of disability management and/or group benefits is an asset
- A background in a health-related field is advantageous
- Comfortable and skilled in handling both incoming and outgoing calls
- Excellent organizational and prioritization skills are critical for handling diverse tasks
Benefits
Comp & perks- Flexible work environment
- Learning and career growth support
- Health insurance
- Dental insurance
- Mental health benefits
- Vision insurance
- Short-term disability insurance
- Long-term disability insurance
- Life insurance
- AD&D insurance
- Adoption/surrogacy benefits
- Wellness benefits
- Employee/family assistance plans
- Retirement savings plans
- Pension plan
- Global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Paid holidays
- Vacation days
- Personal days
- Sick days
- Statutory leaves of absence
- Incentive compensation tied to business and individual performance