Junior Business Advisor

Manulife

. Process and analyze contract-level financial transactions, including fund changes, swaps, and IAT activities, ensuring accuracy and compliance with established SLAs .

Posted 11/6/2026full-timeQuezon City • PhilippinesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in processing and analyzing financial transactions while ensuring compliance with established SLAs. Capable of identifying process gaps and recommending solutions to enhance service quality and operational efficiency.

Highest-signal resume keywords

Financial Transaction ProcessingQuality Review and ApprovalOperational ReportingProblem-Solving SkillsEffective Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Transaction Processing ToolsFund Change OperationsData AnalysisQuality AssuranceOperational Compliance

Soft Skills

Attention to DetailTime ManagementTeam CollaborationAnalytical SkillsPrioritization Skills

Tools & Technologies

Desktop Computer Systems

Industry Keywords

Retirement OperationsPlan InquiriesClient Inventory RequestsFund MailingsService Level Agreements

About the role

Key responsibilities & impact

Process and analyze contract-level financial transactions, including fund changes, swaps, and IAT activities, ensuring accuracy and compliance with established SLAs
Handle retirement operations work types such as plan inquiries, client inventory requests, fund mailings, and fund-related transactions
Perform quality reviews and approvals on financial transactions, fund changes, plan amendments, and uncashed items within delegated authority limits
Manage fund change operations, including mailbox administration, gatekeeping activities, and PBC approval processes
Provide cross-functional support across Member, Payroll, and Sponsor services
Collaborate with teams to resolve operational issues
Support cross-training, knowledge sharing, and operational guidance as a subject matter expert
Identify process gaps, monitor trends, prepare operational reports, escalate system issues, and recommend solutions to improve service quality, productivity, and efficiency

Requirements

What you’ll need

Proficiency in desktop computer systems and transaction processing tools
Strong attention to detail and accuracy
Problem-solving and analytical skills
Effective time management and prioritization skills
Above-average communication skills
Strong team orientation and collaboration
Ability to pass required business unit English proficiency standards

Benefits

Comp & perks

Flexible work environment
Learning and career growth opportunities
Well-being and inclusion support
Equal opportunity employment
Reasonable accommodation during the application process