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Manulife

Lead Technical Program Manager – Director Level, Individual Contributor

Manulife

. Serve as the lead point of contact for assigned initiatives requiring end-to-end technology solutions .

Posted 11/2/2026full-timeBoston • Massachusetts • United StatesSenior💰 $127,330 - $236,470 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in leading complex technology initiatives within highly regulated industries, particularly in life insurance technology. Proficient in software engineering, solution architecture, and managing cross-functional teams to deliver technology solutions effectively.

Highest-signal resume keywords
8+ Years Experience In Technology Program DeliveryLife Insurance Technology ExpertiseSoftware Engineering And Solution ArchitectureModernization Strategies From VB.NET To C#CI/CD And DevSecOps Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
.NET FrameworkC#VB.NETASP.NET CoreRESTful APIsMicroservicesSQL ServerAutomationAI-Assisted EngineeringTest Governance
Soft Skills
Strategic ThinkingProblem SolvingExecutive CommunicationNegotiationConflict Resolution
Tools & Technologies
CI/CDDevSecOpsObservabilityInfrastructure AutomationCloud Adoption
Industry Keywords
InsuranceFinancial ServicesRegulated IndustryLife Insurance ProductsProduct Ownership

Tech Stack

Tools & technologies
AngularASP.NETCloudETLMicroservicesNoSQLPythonReactSQLTypeScript.NET

About the role

Key responsibilities & impact
  • Serve as the lead point of contact for assigned initiatives requiring end-to-end technology solutions
  • Work with business initiative owners to align technology services and capacity with commitments
  • Understand program requirements and manage development and testing plans
  • Ensure projects are delivered on time and within budget
  • Oversee the full lifecycle of initiatives, from initiation through delivery, support, closure, and post-initiative evaluation
  • Lead delivery of technology services across initiation, planning, execution, monitoring/controlling, closure, and post-initiative evaluation
  • Apply software engineering and technology expertise to implement technology strategies and ensure effective software delivery
  • Provide cross-functional leadership and align product architecture with IT service areas
  • Identify and mitigate technical risks
  • Build schedules, milestones, goals, and scope with business initiative leads
  • Foster innovation, collaboration, alignment, and productivity across teams
  • Review and challenge system designs, APIs, integrations, data flows, deployment models, test strategies, and non-functional requirements
  • Guide modernization strategies balancing business outcomes, risk, cost, maintainability, performance, and timelines
  • Engage architects, engineering leads, developers, quality engineers, infrastructure teams, security partners, vendors, and senior leaders
  • Translate product and regulatory changes into traceable technology outcomes
  • Manage scope, schedule, budget, capacity, dependencies, risks, quality, release readiness, and value realization

Requirements

What you’ll need
  • 8+ years of progressive experience delivering complex technology programs in insurance, financial services, or another highly regulated industry
  • 5+ years leading large, multi-year, cross-platform technology initiatives involving multiple engineering teams, business functions, vendors, and senior stakeholders
  • 5+ years of life insurance technology experience strongly preferred
  • Prior experience in software engineering, solution architecture, systems analysis, technical product ownership, engineering leadership, or another technically intensive role strongly preferred
  • Experience leading modernization involving VB.NET to C#, .NET Framework to modern .NET, desktop to web, monolithic to API-driven architectures, on-premises to cloud-enabled environments, or replacement of legacy and end-of-life components
  • Proven delivery experience across ecosystems consisting of desktop, web, services, APIs, databases, batch, reporting, document generation, and external integrations
  • Strong foundation in software engineering, systems engineering, solution architecture, or technical product leadership
  • Knowledge of enterprise architecture, platform modernization, cloud adoption, security, data, DevSecOps, observability, operational resilience, and architectural trade-offs
  • Strong knowledge of .NET Framework, VB.NET, C#, WinForms, ASP.NET Web Forms, IIS, SQL Server, ETL, batch processing, reporting, legacy calculation engines, document generation, and point-to-point integrations
  • Strong knowledge of modern .NET, ASP.NET Core, RESTful APIs, modular monoliths, microservices, event-driven architecture, React, Angular, TypeScript, relational and NoSQL platforms, containers, orchestration, Python, automation, and AI-assisted engineering
  • Deep understanding of life insurance products including Term, Whole Life, Universal Life, Indexed Universal Life, and Variable Universal Life
  • Knowledge of insurance illustration engines and producer point-of-sale and quote-to-submission workflows
  • Ability to lead large initiatives and multiple interdependent workstreams
  • Strong strategic thinking, problem solving, judgment, negotiation, facilitation, conflict resolution, and executive communication
  • Ability to influence and drive execution without direct management authority
  • Experience managing scope, schedule, budget, capacity, dependencies, risks, quality, release readiness, and value realization
  • People leadership experience or demonstrated capability to coach, mentor, align, and motivate cross-functional teams
  • Bachelor's degree or higher in computer science, software engineering, information systems, business administration, or a related field, or equivalent relevant experience (preferred)
  • Experience with CI/CD, automated testing, DevSecOps, observability, infrastructure automation, and AI-assisted software delivery
  • Experience with test governance for calculation engines
  • Experience leading regulated releases involving product, rate, assumption, disclosure, or effective-date changes
  • Excellent communication, presentation, documentation, relationship-management, and executive stakeholder skills
  • Highly adaptable, resilient, and effective in a dynamic environment

Benefits

Comp & perks
  • Flexible environment supporting learning and career growth
  • Well-being and inclusion support
  • Health insurance
  • Dental insurance
  • Mental health benefits
  • Vision insurance
  • Short- and long-term disability insurance
  • Life and AD&D insurance coverage
  • Adoption/surrogacy benefits
  • Wellness benefits
  • Employee/family assistance plans
  • Retirement savings plans
  • Pension/401(k) savings plans
  • Global share ownership plan with employer matching contributions
  • Financial education and counseling resources
  • Up to 11 paid holidays in the U.S. each year
  • 3 personal days in the U.S. each year
  • 150 hours of vacation in the U.S. each year
  • 40 hours of sick time in the U.S. each year, or more where required by law
  • Statutory leaves of absence
  • Incentive programs and incentive compensation tied to business and individual performance