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Manulife

Manager, Suitability Oversight – Fixed Indexed Annuities

Manulife

. Lead execution of the FIA Suitability Oversight Program .

Posted 11/10/2026full-timeBoston • Massachusetts • United StatesSeniorLead💰 $92,475 - $160,290 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in FIA Suitability Oversight, including regulatory compliance, risk management, and suitability monitoring. Proficient in developing policies, conducting assessments, and providing independent oversight in annuity suitability and sales conduct.

Highest-signal resume keywords
FIA Suitability OversightRegulatory ComplianceRisk ManagementSuitability MonitoringAnnuity Suitability Regulations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Suitability OversightRisk AssessmentsCompliance ReviewsMonitoring MetricsRegulatory GuidanceTesting and SurveillanceData AnalysisReportingGovernance DocumentationProducer Licensing
Soft Skills
Analytical SkillsCommunication SkillsProblem-Solving Skills
Tools & Technologies
DashboardsTrend AnalysisGovernance Channels
Industry Keywords
NAIC Suitability in Annuity Transactions Model RegulationInsurance ComplianceSales Conduct ComplianceFixed Indexed AnnuitiesMarket Conduct Examinations

About the role

Key responsibilities & impact
  • Lead execution of the FIA Suitability Oversight Program
  • Provide independent review and effective challenge of first-line suitability controls, monitoring activities, and governance processes
  • Assess suitability supervision frameworks across distribution channels
  • Identify, assess, and escalate regulatory, compliance, and conduct risks
  • Develop and enhance suitability oversight policies, standards, procedures, and governance documentation
  • Report material findings, emerging risks, and regulatory concerns through governance channels
  • Maintain risk-based oversight of broker-dealers, general agencies, independent marketing organizations, and other distribution partners
  • Administer distributor certifications, monitoring, reviews, testing, and reporting
  • Assess delegated suitability supervision arrangements and distributor control frameworks
  • Conduct periodic distributor reviews and evaluate compliance evidence
  • Provide recommendations on distributor risk management and remediation
  • Execute risk-based monitoring and testing focused on FIA suitability and sales practices
  • Review suitability exceptions, replacement activity, complaint trends, and key risk indicators
  • Perform thematic reviews and targeted assessments
  • Develop key risk indicators, monitoring metrics, and management reporting
  • Track issues and corrective actions through remediation and closure
  • Maintain oversight of producer training, licensing, appointment, and competency governance
  • Evaluate controls supporting annuity suitability and best interest requirements
  • Support regulatory examinations, audits, market conduct examinations, and inquiries
  • Prepare reporting, dashboards, trend analysis, and presentations for Compliance leadership and governance committees
  • Provide regulatory guidance on suitability and sales conduct risks
  • Participate in cross-functional product development, regulatory change, and risk mitigation initiatives
  • Maintain documentation for monitoring, testing, certifications, reviews, investigations, and reporting
  • Serve as a subject matter expert on annuity suitability regulations and sales conduct compliance

Requirements

What you’ll need
  • Bachelor's degree in Business, Finance, Economics, Risk Management, Compliance, Law, or a related discipline, or equivalent experience
  • 7+ years of experience in insurance compliance, suitability oversight, sales conduct compliance, risk management, audit, legal, regulatory oversight, or related functions
  • Deep knowledge of the NAIC Suitability in Annuity Transactions Model Regulation, including insurer responsibilities, best interest obligations, producer training requirements, supervision standards, and oversight expectations for delegated suitability functions
  • Strong understanding of state annuity suitability requirements, insurance regulatory frameworks, and sales practice regulations applicable to Fixed and Fixed Indexed Annuities
  • Experience designing, executing, or overseeing suitability monitoring, testing, surveillance, compliance reviews, and risk assessments
  • Experience providing independent oversight and effective challenge of first-line controls, distributor supervision frameworks, and third-party distribution arrangements, including broker-dealers and general agencies
  • Knowledge of producer licensing, appointment, training, and supervision requirements applicable to annuity distribution
  • Experience supporting regulatory examinations, market conduct examinations, audits, and regulatory inquiries
  • Ability to analyze regulatory requirements, assess control effectiveness, identify emerging risks, and provide practical compliance recommendations
  • Strong analytical, reporting, communication, and problem-solving skills

Benefits

Comp & perks
  • Flexible work environment
  • Health insurance
  • Dental insurance
  • Mental health benefits
  • Vision insurance
  • Short- and long-term disability insurance
  • Life and AD&D insurance coverage
  • Adoption/surrogacy benefits
  • Wellness benefits
  • Employee/family assistance plans
  • Retirement savings plans
  • Pension/401(k) savings plans
  • Global share ownership plan with employer matching contributions
  • Financial education and counseling resources
  • Up to 11 paid holidays
  • 3 personal days
  • 150 hours of vacation
  • 40 hours of sick time (or more where required by law)
  • Statutory leaves of absence
  • Incentive programs and incentive compensation tied to business and individual performance
  • Learning and career growth opportunities
  • Inclusion and well-being support
  • Reasonable accommodation during the application process