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Manulife

Manager, Technology Business Management, FinOps

Manulife

. Develop technology cost insights across cloud, infrastructure, software, labour, vendors, AI, and enterprise technology services .

Posted 10/15/2026full-timeToronto • CanadaSeniorLead💰 CA$92,900 - CA$142,900 per yearWebsite

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Develop technology cost insights across cloud, infrastructure, software, labour, vendors, AI, and enterprise technology services
  • Connect technology spending to applications, products, platforms, services, and business outcomes
  • Develop and maintain cost allocation methodologies, consumption models, service costing, and unit economics
  • Improve the consistency, transparency, and reliability of financial and operational data
  • Create executive reporting and actionable insights for investment, planning, and prioritization decisions
  • Establish scalable TBM governance, cost models, and ways of working across Technology and Finance
  • Serve as business owner for Apptio capabilities and deliver an aligned roadmap
  • Expand Apptio use cases across application TCO, labour and vendor costs, cloud and AI cost management, business service costing, planning, and forecasting
  • Improve integration and automation of financial, operational, and consumption data
  • Partner with Finance and Technology on planning, forecasting, allocation, showback, and chargeback practices
  • Support business cases, investment analysis, and value-realization initiatives
  • Support cloud, AI, and platform FinOps initiatives through allocation models, forecasting, consumption analytics, and reporting
  • Develop KPIs and scorecards for managing the financial impact of technology decisions
  • Enable optimization through trusted data and insights
  • Lead cross-functional initiatives improving cost transparency, planning, and financial decision-making
  • Translate complex technology and financial data into recommendations for senior leaders
  • Champion adoption of TBM and FinOps principles across the organization

Requirements

What you’ll need
  • 7+ years of relevant experience in Technology Business Management, IT Finance, FinOps, Technology Planning, Technology Strategy, or a related discipline
  • Experience implementing, operating, or maturing TBM, technology cost management, or FinOps capabilities in a complex organization
  • Strong understanding of technology cost structures, allocation methodologies, consumption models, and financial management practices
  • Experience working with Apptio or comparable technology cost-management platforms and methodologies
  • Strong analytical skills for translating complex financial and operational data into practical business insights
  • Ability to communicate complex technology and financial concepts clearly to senior leaders and cross-functional partners
  • Demonstrated ability to collaborate across Technology, Finance, and business functions
  • Hands-on experience with Apptio Cost Transparency, Planning, Cloudability, or related capabilities
  • TBM Council or FinOps Foundation certification, or equivalent practical experience
  • Experience supporting cloud, AI, or enterprise technology cost-management initiatives
  • Familiarity with Power BI, data management, integration, or automation tools
  • Experience developing governance models or cross-functional operating practices

Benefits

Comp & perks
  • Flexible work environment
  • Health, dental, mental health, and vision coverage
  • Short- and long-term disability insurance
  • Life and AD&D insurance coverage
  • Adoption/surrogacy benefits
  • Wellness benefits
  • Employee/family assistance plans
  • Retirement savings plans, including pension
  • Global share ownership plan with employer matching contributions
  • Financial education and counseling resources
  • Paid holidays, vacation, personal, and sick days in Canada
  • Statutory leaves of absence
  • Incentive compensation tied to business and individual performance