FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong medical knowledge and terminology while providing high-quality customer service in the insurance sector. Capable of conducting in-depth interviews and managing sensitive information with confidentiality and accuracy.
Highest-signal resume keywords
Medical KnowledgeCustomer Service ExperienceBilingualism (English and French)Excellent Verbal and Written Communication SkillsTime Management Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical TerminologyInterviewing SkillsAccuracy in Data EntryProbing Techniques
Soft Skills
TactfulnessProfessionalismMotivationCollaboration
Industry Keywords
Insurance UnderwritingConfidentialityFast-Paced EnvironmentLifestyle QuestionsMedical Questions
About the role
Key responsibilities & impact- Conduct in-depth interviews covering lifestyle and medical questions to facilitate the underwriting process for individual insurance applicants
- Elicit personal and medical information through tactful probing
- Provide high-quality customer service to insurance clients
- Manage workload efficiently using organization and time-management skills
- Maintain confidentiality of sensitive and private information
- Address customers’ concerns professionally and knowledgeably
- Collaborate within a team
Requirements
What you’ll need- Medical knowledge, terminology, or experience is required
- Experience working with a high degree of accuracy in a fast-paced environment while under time constraints
- Excellent spelling and grammar
- Excellent verbal and written communication skills
- Experience providing outstanding customer service
- Highly motivated and able to work independently or with minimal supervision
- Bilingualism (English and French) is a strong asset
- If the successful candidate is in Québec, proficiency in both English and French will be required to support clients from various provinces outside of Quebec
Benefits
Comp & perks- Structured training and industry-recognized learning
- Flexible work environment
- Health insurance
- Dental insurance
- Mental health benefits
- Vision coverage
- Short- and long-term disability coverage
- Life and AD&D insurance coverage
- Adoption/surrogacy benefits
- Wellness benefits
- Employee/family assistance plans
- Retirement savings plans
- Pension plan
- Global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Paid holidays
- Vacation days
- Personal days
- Sick days
- Statutory leaves of absence
- Incentive compensation tied to business and individual performance